Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Update your browser

Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Update your browser

We’ve signed you out of your account.

You’ve successfully signed out

We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Chase Estate Services

Please turn on JavaScript in your browser

It appears your web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in your browser to make sure JavaScript is turned on.

Estate Services

Estate's Checklist (PDF)

We recognize this is a very emotional time. We're here to help.

Knowing where to go for assistance when someone close to you has passed away can be overwhelming. Our focus is to assist during these challenging times and provide a resolution as soon as possible.

What to expect when handling a loved one's accounts.

We'll support you every step of the way. Download our Estate Planning Checklist (PDF) for ways to get further help.

Contact us

Let Us Know

Please notify us, and we'll share the notification across the bank. We accept operator relay calls.

By Phone: 1-866-926-6909 Mon-Fri 8 am to 7 pm ET
In Person: Schedule a meeting at your closest Branch

We may request a few of the following items based on the customers relationship with us:

Death certificate
Proof of your identification, e.g., passport, driver’s license, or a valid state issued ID card
Your relationship to the deceased
Deceased person’s Social Security number and/or account number

Making Changes and Closing Accounts

To close or make updates to a deceased customer’s account, please contact the applicable department:

Retail and Card Accounts (Checking/Savings/Credit cards):
1-866-926-6909 Mon-Fri 8 am to 7 pm ET or Schedule a meeting at your closest Branch
Auto Accounts: 1-877-828-4771 Mon-Fri 9 am to 5:30 pm ET
Home Lending Accounts: 1-866-299-6752 Mon-Fri 8 am to 8 pm ET
J.P. Morgan Investment Accounts: 1-800-392-5749 option 1
Mon-Fri 8 am to 8 pm ET, Saturday 8 am to 6 pm ET

Note: Required documents may vary by account and state requirements and may impact settlement time.

Please update your browser.

Chase Estate Services

Checking Accounts

Savings Accounts & CDs

Credit Cards

Mortgages

Auto

Chase for Business

Investing by J.P. Morgan

Chase Private Client

About Chase

Sports & Entertainment

Chase Security Center

Other Products & Services:

You're now leaving Chase