You need our written permission to take the vehicle out of the U.S., and in some cases, you may also need written permission to ship the vehicle out of and/or back into the continental U.S. To request a permission letter to take the vehicle out of the U.S. or for more information, you can call Customer Service at 1-800-336-6675; We accept operator relay calls.
You can also submit your request by signing in to chase.com and choosing "Secure messages." Then, send us your message.
Keep in mind: Contact us at least three weeks prior to your scheduled departure date.
Military Loan Customers: With your request, please provide a copy of your military orders, start and end dates the vehicle will be out of the country (if not included in orders), and your current address and contact information in the United States including an email address or your new address (APO/FPO preferred) in the destination country.
Military Lease Customers: Call Customer Service at 1-800-336-6675 to learn about your options.