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Loan Payoff | Chase Auto | Chase






FAQs

Loan Payoff

How do I get an auto loan payoff quote?

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  1. Select your auto account and select either the (...) or "Things you can do" for more options. Then choose “See a payoff quote” from the drop down menu. View your payoff quote and verify your address.
  2. Make sure to update your address, if needed, before completing your payoff as we will mail your title or lien release to the address that appears on your auto account statements, unless you live in an electronic (paperless) state. Please review the "What address will I receive my title or lien release at?" FAQ below for more detail.
  3. You will see your options for paying off your loan.
  4. Be sure to cancel any recurring payments when you pay off your loan.

How do I pay off my auto loan?

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To pay off your auto loan, you’ll first need to get a payoff quote — that’s the amount of money needed to completely pay off the loan.

 

To get a quote online, sign in to chase.com and select your auto account. Select either the (...) or "Things you can do" for more options. Then, choose “See a payoff quote” from the drop down menu. You can choose “Pay by mail” for instructions on mailing your payoff amount or you can click “Pay off now” to make your payoff online.

 

Be sure to verify your address and update it, if necessary, before completing your payoff as we will mail your title or lien release to the address that appears on your auto account statements, unless you live in an electronic (paperless) state. Please review the "What address will I receive my title or lien release at?" FAQ below for more detail. Also remember to cancel any recurring payments after you pay off your loan. 

Can I pay off my loan early? Will I incur a fee if I do?

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You can pay off your loan whenever you are ready to and there is no pre-payment penalty for doing so.  Chase does not charge pre-payment fees even if  your contract lists a fee.

What address will I receive my title or lien release at?

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Please be sure to verify your address and update it with Chase and/or the DMV, if necessary, before completing your payoff.

 

We’ll mail your title or lien release to the address that appears on your auto account statements. If the title is held electronically (paperless), your state’s Department of Motor Vehicle (DMV) will be sending the title, so you will need to confirm your address with them. To find out if your state is an electronic (paperless) state, please review the "How do I get the title when I pay off my loan if my vehicle is titled in a paperless state?" within the Title and Lien Release FAQ section.

 

Note: Florida doesn’t generate a lien-free title when the electronic lien is released. You can contact the state’s DMV to request a lien-free title.