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Loan or Lease Payoff | Chase Auto | Chase






FAQs

Loan or Lease Payoff

How do I pay off my auto loan?

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To pay off your auto loan before the end of its term, you’ll first need to get a payoff quote — that’s the amount of money needed to completely pay off the loan.

 

  • To get a quote, sign in to chase.com and select your auto account and open the “Things you can do” menu. Then, choose “Account Services” and “See a Payoff Quote.” 
  • If your account has a balance of $9,999 or less, you’ll see the option to “Pay off now,” using your bank routing number and account number of the selected checking account. Be sure to verify your address and cancel any recurring payments after you pay off your loan.
  • You can choose “Pay by mail” for instructions on mailing your payoff amount.
  • If you have questions, please call us at the numbers on our “Contact us” page.

Can I pay off my loan early? Will I incur a fee if I do?

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You can pay off your loan whenever you are ready to and there is no pre-payment penalty for doing so.  Chase does not charge pre-payment fees even if  your contract lists a fee.

How do I get an auto loan payoff quote?

expand one-time loan or lease payoff section
  1. Select your auto account and then (...) for more options.
  2. Choose “Account services,” then select “See a payoff quote.” View your payoff quote and review your address.
  3. Update your address if necessary before completing your payoff since the address on file is where your Title or Lien Release will be mailed.
  4. View options for paying off your loan.
  5. Be sure to cancel any recurring payments when you pay off your loan.

Where will you send my title or lien release?

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We will mail your title or lien release to the address that appears on your auto account statements unless you update it before you complete your payoff.

 

If your state’s Department of Motor Vehicle (DMV) has an electronic title program and your record is held electronically, we will release our lien directly with the DMV and the DMV will generally mail the title to the registered owner’s address, unless otherwise instructed.

 

Please make sure to review your address with Chase and the DMV, and make any necessary updates before completing your payoff.

 

Note: Florida doesn’t generate a lien-free title when the electronic lien is released. You can contact the state’s DMV to request a lien-free title.