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Frequently Asked Questions about Lease end
About 6 months prior to your lease maturity date, you'll receive information about your lease-end options. Go to chase.com to learn more about your lease-end options.
Contact us to discuss payoff and purchase details.
To confirm your purchase quote “good through” date, refer to the documentation provided when you received the quote.
Here are some general guidelines to help you understand the lease payoff and title process:
To release your title, your account balance must be $0, and we must have received a properly completed odometer statement (PDF).
The title will be sent to the mailing address that appears on your auto billing statements. Contact us directly if you need to update your information. If the title is held electronically (paperless), your state’s Department of Motor Vehicle (DMV) will be sending the lien free title, so you’ll need to confirm your address with them.
We release the title typically within 2–10 days after a valid and completed odometer statement is received and the payoff has been processed and posted to the account.
Keep in mind: To avoid delays, please include with your payoff, your full VIN or account number and a properly completed odometer statement that's signed and dated.