Before completing your payoff, be sure to verify your address and update it with us and/or the DMV, if necessary.
We’ll mail your title or lien release to the mailing address that appears on your auto billing statements. If the title is held electronically (paperless), your state’s Department of Motor Vehicle (DMV) will be sending the lien free title, so you’ll need to confirm your address with them. To find out if your state is an electronic (paperless) state, see "How do I get the title when I pay off my loan if my vehicle is titled in a paperless state?"
Keep in mind: Florida doesn’t generate a lien-free title when the electronic lien is released. You should contact the state’s DMV to request a lien-free title.
For additional information, go to chase.com.