How to use Chase Sapphire Reserve for Business℠ concierge service

Quick insights
- Chase Sapphire Reserve for Business cardmembers have access to a 24/7 complimentary concierge service through Visa Infinite Concierge.
- Visa Infinite Concierge allows cardmembers to book travel, dining reservations, event tickets and more.
- Cardmembers are responsible for payment of the services booked through the concierge service.
As a business owner, you may be constantly on the move, juggling tight schedules and numerous commitments. If you find yourself in need of last-minute reservations at a top-rated restaurant for a client dinner, tickets to a sold-out show for a team-building event or assistance in arranging an unexpected flight change, a concierge service may be able to help you out.
Sapphire Reserve for Business cardmembers can access these services through the card’s complimentary Visa Infinite Concierge service.
Sapphire Reserve for Business concierge service explained
Sapphire Reserve for Business cardmembers have access to a 24/7 concierge service through Visa Infinite ConciergeOpens overlay. Visa Infinite Concierge can be a helpful way for cardmembers to receive assistance for a range of travel, dining and entertainment-related tasks.
Visa Infinite Concierges can recommend and help to secure:
- Travel and travel-related plans including tours and experiences
- Reservations at restaurants around the world
- Exclusive or presale tickets for events and experiences
- Gifts and floral arrangement delivery
Cardmembers can contact Visa Infinite concierge by calling the number on the back of their card. Most requests and tasks are completed within 24 to 48 hours.
Once the service has been booked or secured, cardmembers are responsible for all charges associated with any goods, services, reservations or bookings purchased or arranged on the cardmember’s behalf.
Additional Chase Sapphire Reserve for Business benefits
In addition to the Visa Infinite concierge service, the Sapphire Reserve for Business credit card provides several perks and benefits, including:
- Complimentary airport lounge access
- $500 credit for stays with The Edit by Chase TravelSM
- $300 annual travel statement credit
- Access to dining perks like sought-after restaurant reservations and special events through the Chase Sapphire Exclusive Tables program
- Other statement credits on business-related goods and services
- The ability to earn Chase Ultimate Rewards® points at an accelerated rate on flights, hotels, social media and search engine advertising and travel booked through Chase TravelSM
The card also provides complimentary employee credit cards (note that this card has an annual fee). For a full list of the card’s benefits and fees, see the credit card's details page.
In summary
The Sapphire Reserve for Business card offers a complimentary concierge service that may help elevate the travel and lifestyle experiences of its cardmembers. This service, available through Visa Infinite Concierge, provides personalized 24/7 assistance with travel arrangements, dining reservations, event planning and more.
Cardmembers can call the number on the back of their card to work with a concierge. Most requests are handled within 24 to 48 hours, and cardmembers are responsible for the cost of any services or bookings secured by the concierge.



