PERSONAL BANKING RESOURCES
Account security
Helpful tools for everyday account protection
Reset your username and password
You can choose “forgot password/username” on chase.com or the Chase Mobile® app to reset your username and password.
Dispute a charge
There are convenient ways to resolve your concerns about a merchant charge to your debit card.
Report fraud
If you're worried that your Chase account has been compromised, please contact us immediately. The sooner we know what happened, the sooner we can help you.
Set up and manage Account Alerts
Stay in touch with your account activity with informative alerts by text or email for low balances, large transactions, account activity, payments and more.
Get paperless statements
Access your statement virtually anytime, from anywhere on chase.com or with the Chase Mobile® app.
Need assistance?
Let us know if you have any questions about your personal banking account.