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Credit card relief programs for those impacted by Coronavirus/COVID-19

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We're committed to helping those affected by COVID-19.

You may be able to defer a payment on your personal or business credit card if you’ve been financially affected by COVID-19. For fast service, we recommend that you enroll in our COVID-19 Payment Assistance Program online.

What You Should Do:

If you can continue making your credit card payments, you should do so.
You may be able to defer a payment on a credit card for yourself or your business by enrolling online.
You can also find out about assistance related to COVID-19 at 1-888-356-0023.
If you’re active duty military or have been activated to respond to a disaster, you may be eligible for additional benefits. Call our military services hotline at 1-877-469-0110.
For questions about assistance not related to COVID-19, please call us at the number on the back of your card or send us a secure message.

What You Should Know:

How can I quickly update my contact information?
Sign in to your account or use the Chase Mobile^® app.

How can I pay if I don’t want to go to the post office or branch or mail my payment in?
Sign in to your account or use the Chase Mobile^® app to make your payments securely.

Can I email you my questions about this?
Yes, you can sign in to your account and send us a Secure message.

Can I also delay payments on my other Chase cards, mortgage or auto loan or lease?
You can enroll all your eligible accounts online.

Credit card relief programs for those impacted by Coronavirus/COVID-19

Checking Accounts

Savings Accounts & CDs

Prepaid Card

Credit Cards

Mortgages

Home Equity Line of Credit

Car Buying & Loans

Planning & Investments

Chase Private Client

Business Banking

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