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Credit card relief programs for those impacted by Coronavirus/COVID-19

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We're committed to helping those affected by COVID-19.

You may be able to defer a payment on your personal or business credit card if you’ve been financially affected by COVID-19. For fast service, we recommend that you enroll in our COVID-19 Payment Assistance Program online.

What You Should Do:

If you can continue making your credit card payments, you should do so.
You may be able to defer a payment on a credit card for yourself or your business by enrolling online.
You can also find out about assistance related to COVID-19 at 1-888-356-0023.
If you’re active duty military or have been activated to respond to a disaster, you may be eligible for additional benefits. Call our military services hotline at 1-877-469-0110.
For questions about assistance not related to COVID-19, please call us at the number on the back of your card or send us a secure message.

What You Should Know:

How can I quickly update my contact information?
Sign in to your account or use the Chase Mobile^® app.

How can I pay if I don’t want to go to the post office or branch or mail my payment in?
Sign in to your account or use the Chase Mobile^® app to make your payments securely.

Can I email you my questions about this?
Yes, you can sign in to your account and send us a Secure message.

Can I also delay payments on my other Chase cards, mortgage or auto loan or lease?
You can enroll all your eligible accounts online.

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Credit card relief programs for those impacted by Coronavirus/COVID-19

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