How to add Chase credit cards to Google Wallet™
Quick insights
- Many Visa® and Mastercard® Chase credit and debit cards work with Google Wallet, letting you pay with your Android phone at participating merchants.
- Google Wallet replaces your actual card number with a unique code during transactions, and payments may require biometric authentication like a fingerprint or face scan.
- Google Wallet lets you pay in stores, online and in apps wherever Google Pay™ is accepted.
If you have an Android phone and a Chase credit card or debit card, you may be able to add it to Google Wallet and pay with just a tap. The setup process is straightforward, and once your card is added, you can often leave your physical card at home when shopping at stores that accept contactless payments. Let's look at what's involved in getting started.
How Google Wallet works
Google Wallet is the digital wallet app that comes preloaded on many Android phones. It stores your credit and debit card information so you can pay without carrying your physical card. When you add a Chase card, your actual card number is replaced with a unique code—sometimes called a token—that's used to process payments. This can help protect your card information during transactions.
Google Wallet uses Near Field Communication (NFC) to make in-store payments. When you're ready to pay, you hold your phone near a contactless payment terminal and authenticate with your fingerprint, face scan or PIN. If you're new to digital wallets, Google Wallet works similarly to other wallet apps across platforms.
Which Chase cards work with Google Wallet?
Many Visa and Mastercard Chase credit cards and debit cards work with Google Wallet. To check whether your specific card is eligible, call the number on the back of your card or check eligible cards. You can add any eligible Chase card to Google Wallet, including cards you may have already loaded into other digital wallets.
How to add your Chase credit or debit card to Google Wallet
Before you begin, make sure your device is updated to the latest version of Android and that you're signed in to your Google account with a screen lock set up.
Here's what the process may involve:
- Opening Google Wallet: Find the Google Wallet app on your device and tap to open it.
- Starting the add process: Tap the option to add a new card, usually represented by a plus sign.
- Entering your credit or debit card details: You can use your phone's camera to scan your Chase card, if supported, or enter the information manually, including the cardholder name, expiration date and security code.
- Reviewing the terms: Review the details and accept the terms and conditions.
- Completing verification: You may receive a one-time passcode from Chase via text, email or phone call. Enter this code to finish the process.
You can also add your Chase card directly from the Chase Mobile® app by navigating to your card, selecting "Digital Wallets" and choosing Google Wallet.
If you have more than one Chase card, Google Wallet supports multiple cards at the same time. The first card you add typically becomes your default. You can change this by selecting a different card and choosing "set as default." Even with a default set, you can switch to a different card before tapping to pay. For a broader look at how digital wallets work, you might find this guide to digital payments helpful.
Verifying your credit or debit card with Chase
After you enter your card details, Chase may need to verify the card by sending a one-time passcode to the primary cardholder via text message, email or phone call. Enter the code in Google Wallet to complete the process.
For security purposes, the passcode is sent to the primary cardholder. If you're an authorized user, you might need to coordinate with the primary cardholder. Once your card is verified, it's ready to use.
There's no fee to add your Chase cards to Google Wallet. However, an active data plan is required, and standard message and data charges from your wireless carrier may apply. Your existing card terms and conditions continue to apply. Google Wallet is designed with security features that help protect your information, including tokenization and biometric authentication. For more tips, you might review these digital wallet safety practices and explore ways to protect your digital wallet.
When a card isn't accepted
Sometimes a card might not go through during setup. A few common reasons could explain why.
- Card eligibility: Not every Chase card works with Google Wallet. You might confirm eligibility by calling the number on the back of your card.
- Device settings: Google Wallet requires a screen lock and a Google account sign-in. If you haven't configured these, setup might not proceed.
- Outdated software: Running an older version of Android could cause issues. Updating may resolve compatibility problems.
- Card status: If your card is inactive, frozen or recently replaced, it might not be accepted until the status is updated.
If your card still isn't being accepted, consider removing it and trying again, or contacting Chase customer support. You can learn more about different types of digital payments if you're exploring alternatives.
In summary
Adding a Chase card to Google Wallet is generally a straightforward process that may let you pay with your Android phone at participating merchants. Once your card is added and verified, you can organize multiple cards, set a default payment method and pay without reaching for your physical card. With tokenization and biometric authentication built in, Google Wallet offers a secure way to use your Chase card on the go.
