What is Click to Pay?

Click to Pay is an online payments feature that makes online shopping more convenient. Online buying is evolving so you can pay with fewer clicks. Whenever you see the Click to Pay icon you can enjoy an easy, smart and secure online checkout experience. To make a purchase, you’ll no longer have to enter 16-digit primary account numbers, look up passwords or fill out long forms. Enjoy this new experience to pay with your Visa^® and Mastercard^® cards when you see the Click to Pay icon where Visa and Mastercard are accepted.

How do I get started?

To use Visa's and Mastercard easy, smart and secure online checkout, you need to add your Visa and Mastercard credit, debit cards.

Can I Click to Pay on my mobile device?

Yes, you can use Click to Pay with Chase Visa and Mastercard using any web-enabled mobile device.

Is there a fee associated with using a Chase card with the Click to Pay experience?

There isn’t a cost to use Click to Pay with your Chase Visa and Mastercard. Your credit card terms and conditions, or your debit card Deposit Account Agreements terms, govern purchases made with Click to Pay. We don’t charge a fee to use Click to Pay with your Chase Visa and Mastercard.

Which Chase cards can I load in Click to Pay?

Many Chase Visa^® and Mastercard^® credit and debit cards work when you see the Click to Pay icon. While you may use any card when you see Click to Pay, you may not always see the exact card image that matches your physical card. That shouldn't change the way you use and transact when you use Click to Pay. See all eligible cards that work with Click to Pay.

Can I have more than one Chase card in my Click to Pay account?

Yes, there is no limit to the number of cards you add to the wallet.

If I have a credit card with a chip/signature, can I Click to Pay?

Click to Pay works with chip and signature cards.

Can I add the same Chase cards that I have in my other digital wallets (Apple Pay, Google Pay, etc.) when I Click to Pay?

You can add any eligible Chase cards when you Click to Pay, including cards that you may have already loaded into other digital wallets.

Am I liable for unauthorized charges made with Click to Pay?

Purchases made with your Chase credit, debit and/or Chase Secure Banking cards have Chase Zero-Liability Protection for any unauthorized card transactions. This means that you will not pay for any unauthorized transactions as long as they are reported promptly. Certain limitations apply. Please see your cardholder agreement for complete details.

What if my card is lost, stolen or damaged?

If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers.

To request a replacement card, choose Replace card and follow the instructions.

We'll send you a replacement card that will arrive within 3-5 days. If you ordered your card more than 5 days ago, please call us using the number on your statement. We accept operator relay calls.