Credit Cards Videos

Lock and Unlock your card. Lost or misplaced your credit card? Lock your card on Chase.com

Lock and unlock your credit card

Lost or misplaced your credit card? It’s easy to stop purchases temporarily. Here's how:

  1. After signing in, choose the account you want to lock or unlock
  2. Choose the (...) menu
  3. Under "Account services," choose "Lock and unlock your card"
  4. Move the toggle switch to change the status of your card