Alert Message Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. 

Update your browser

Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Update your browser

Close

We’ve signed you out of your account.

You’ve successfully signed out

We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Lock and Unlock Your Credit Card

Lock & Unlock your card. Lost or misplaced your credit card? Lock your card on chase.com video.Opens Overlay

 

Lock and unlock your credit card

Lost or misplaced your credit card? It’s easy to instantly stop purchases temporarily. Here's how:
 

  1. Step oneAfter signing in, choose the account you want to lock or unlock
  2. Step twoChoose the more options ellipsis icon menu
  3. Step threeUnder "Account services," choose "Lock and unlock your card"
  4. Step fourMove the toggle switch to change the status of your card

 

Return to video catalog

Do more with the Chase Mobile® app

Scan the QR code to download the app to experience convenience and security on the go.

Download the app