How to contact Chase Travel℠ domestically and internationally
Quick insights
- The appropriate Chase Travel portal phone number depends on your credit card and the payment method used for the booking.
- Your travel confirmation email or your Chase account’s travel bookings should include the correct Chase Travel portal phone number.
- Because wait times can vary, you may want to consider trying to resolve booking issues though your Chase account first.
Booking a trip through Chase Travel offers several potential benefits, from flexible payment options (pay with points, cash or both) to the chance to earn accelerated rewards on travel purchases. In addition to these benefits, the portal may also enable you to view, manage and modify your bookings in one platform.
However, there may be certain tasks that cannot be handled through your online account. In some cases, you may need to call Chase Travel customer service, and the contact information can vary by booking.
In this article, we’ll discuss how to contact Chase Travel and some other ways to manage your travel booking.
How to contact Chase Travel’s customer service
For domestic and international travel, support may be available by phone, through your online account or, in some cases, by email. However, it may be faster to resolve the issue through your online account.
Urgent or complex issues may necessitate a call. The Chase Travel portal phone number may vary based on the credit card and payment method used for the booking. Some credit cards offer a dedicated travel support line. With many bookings, Chase offers a toll-free number with 24/7 support, which may be helpful for international travelers.
You’ll find any relevant contact information (phone number or email address) listed in your travel confirmation email or in your Chase account under your travel bookings. You may want to save the number in your phone before your trip.
Note that Chase Travel customer service is separate from Chase credit card support and is reserved for booking-related issues with the portal.
How to manage Chase Travel bookings online
You can handle a variety of tasks related to an existing travel booking through the portal. To use the Chase Travel portal to manage an existing booking, you’ll need to log into your Chase account and navigate to the travel section via the dashboard or menu. From there, you can usually manage your current and past travel reservations.
Booking details you can manage online
Here are a few things you can typically handle through your online account:
- Viewing and download itineraries
- Modifying bookings (update seat selections, meal preferences, etc.)
- Cancelling refundable bookings or those with flexible cancellation policies
- Setting up travel notifications
You may need phone support for complex changes, such as rebooking to a different destination, handling missed flights, asking for refunds or requesting special accommodations.
Tips for managing Chase Travel reservations
- You may want to consider first attempting to resolve any issues through the Chase Travel portal before contacting Chase Travel customer service.
- If you need to contact Chase Travel customer support, calling during off-peak hours (early morning or late evenings) may help minimize your wait time.
- It may be helpful to save the Chase Travel portal phone number (found in your travel confirmation email) in your contacts before your trip.
- Have your travel details ready when calling customer support.
- Note that you no longer need to notify Chase before a trip due to improvements in fraud detection technology.
- While many bookings can be handled online, reservations for cruises on Chase Travel must be completed by phone.
In summary
The phone number for managing a Chase Travel booking depends on your credit card and payment method. The correct phone number should be included within your travel confirmation email or in the travel booking in your Chase account. Note that this contact number differs from your credit card’s support number.
Wait times may be longer during peak times travel periods, holidays or major travel disruptions (e.g. weather events, worker strikes, etc.). You may want to consider first trying to manage your booking through your Chase account whenever possible.
