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Digital wallets FAQs

Frequently Asked Questions

What is a digital wallet?

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A digital wallet lets you add your card info to your mobile devices or online accounts to use in stores, online or in apps without the physical card.

 

To learn how to add your credit card to your digital wallet go to digital payments and choose the best option for you.

Which Chase and/or J.P. Morgan cards are eligible to use in a digital wallet?

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Eligible Chase and/or J.P. Morgan cards include:

 

  • Visa® consumer debit and credit cards
  • Visa business debit cards
  • MasterCard consumer and corporate credit cards

Visa and MasterCard business and commercial credit cards are currently ineligible to use in digital wallets.

How can I use my cards in a digital wallet?

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You can use your card on your mobile device, online or in apps with digital wallets such as:

 

  • Apple Pay®
  • Fitbit Pay™
  • Garmin Pay™
  • Google Pay™
  • LG Pay®
  • PayPal®
  • Samsung Pay

 

To learn how to add your credit card to your digital wallet go to digital payments and choose the best option for you. 

What are the benefits of storing my cards in digital wallets?

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Storing your cards in digital wallets lets you make purchases with more security and convenience.

 

  • We don't share your card or account information with businesses when you make in-store or in-app purchases using your mobile device wallet.
  • Quickly make purchases in stores, online or in apps using your desktop, mobile phone or smartwatch.
  • No fees apply when using a Chase and/or J.P. Morgan card for digital wallet purchases. Message and data rates may apply, if applicable.

What is "Saved account manager"?

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Saved account manager shows all the places online, including apps, where you stored your card info to make payments. You may have saved this info for regular purchases, subscriptions or other repeating payments.

How can "Saved account manager" help me?

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Saved account manager helps you track which businesses have stored your card info and where you’ve set up repeating charges. You’ll also be reminded when it’s time to update your card info, so you won’t miss any repeating payments.

How did these businesses get my card info?

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If you see a business listed here, you previously agreed that they could save your card details for payment purposes. Chase receives this info from companies when you do business with them.

Why aren’t all the businesses where I’ve saved my card info listed here?

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This might not be a complete list of everywhere you've saved your cards because we rely on companies to send us info about when and how you’re doing business with them. This data isn’t always accurate, but we’re working to improve your experience.

Why does "Saved account manager" show my cards in digital wallets?

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Saved account manager includes where you've added your cards to digital wallets so that you can track all the places where you've stored your card info.