Alert Message Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. 

Update your browser

Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Update your browser

Close

We’ve signed you out of your account.

You’ve successfully signed out

We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Card Replacement FAQs

Frequently Asked Questions

Choose Verify card to confirm that you've received your new credit card.

If you think someone used your card without your permission, please call us right away at 1-800-955-9060 for help. To request a replacement card, choose Replace card and follow the instructions.   

 

We'll send you a replacement card that will arrive within 5-7 business days. If you ordered your card more than 7 business days ago, please call us using the number on your statement. We accept operator relay calls.

To request a replacement card, choose Replace card and follow the instructions.

If your credit card is about to expire, we’ll automatically send you a new card during the month your current card will expire.