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Debit Card Help Center

Tools to help manage your card

Activate

Activate now, call 1-800-290-3935 or use any Chase ATM.

Replace

Use the Chase Mobile® app or chase.com to get a new card.

Lock/Unlock

Lost or misplaced your debit card? It’s easy to temporarily lock it.

Change PIN

Just call the number on the back of your card.

Using your debit card can be safer than cash

Zero Liability Protection

Unauthorized debit card transactions are reimbursed when reported promptly.

Fraud Monitoring

Your debit card includes fraud monitoring — we may notify you of unusual debit card purchases.

Just one tap. That’s all it takes to earn cash back

Activate the Chase Offers you like then use your debit card to pay. Cash back is automatically applied to your checking account within 14 business days.

Your debit card gives you more convenient ways to pay

Tap to pay

Tap your debit card on the checkout terminal and pay without swiping or inserting your card.

Digital wallet

Add your debit card to your digital wallet and you can make purchases with your phone.

Don’t have a Chase checking account?

Find the account that's right for you and start enjoying these benefits.