Debit Card Help Center

Tools to help manage your card
Lock/Unlock
Lost or misplaced your debit card? It’s easy to temporarily lock it.
Change PIN
Just call the number on the back of your card.
Using your debit card can be safer than cash
Zero Liability Protection
Unauthorized debit card transactions are reimbursed when reported promptly.
Fraud Monitoring
Your debit card includes fraud monitoring — we may notify you of unusual debit card purchases.
Just one tap. That’s all it takes to earn cash back
Activate the Chase Offers you like then use your debit card to pay. Cash back is automatically applied to your checking account within 14 business days.

Your debit card gives you more convenient ways to pay
Tap to pay
Tap your debit card on the checkout terminal and pay without swiping or inserting your card.
Digital wallet
Add your debit card to your digital wallet and you can make purchases with your phone.
Don’t have a Chase checking account?
Find the account that's right for you and start enjoying these benefits.