Contact Us for Personal Banking

 

By Phone

For service on existing accounts:
1-800-935-9935

Representatives available 24 hours a day, 7 days a week.

For faster service and secure access to your account information, enter your Debit Card number and the same PIN you use at the ATM.

 

For Online Banking questions call 1-877-CHASEPC
(1-877-242-7372)
Outside the United States: 1-713-262-3300
Automated service available 24 hours a day, 7 days a week.

 

Deaf & Hard of Hearing Customers

TDD/TTY Calls: 1-800-CHASETD (1-800-242-7383)
Representatives are available 24 hours a day, 7 days a week.

 

By Email

Chase customers should log in to Chase OnlineSM and use the Secure Message Center.

 

In Person

Chase offers easy access to more than 5,400 branches and 18,000 ATMs nationwide.

 

By Mail

Our mailing address:
National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520

Deliveries via courier:
National Bank By Mail
Mail Code KY1-0900
416 West Jefferson, Floor L1
Louisville, KY, 40202-3202, United States

 

By Twitter

@ChaseSupport is the official customer service Twitter handle for Chase Bank.
Please do not share any account or other personal financial information on Twitter.

M–F 7 AM–9 PM ET and Saturday 8 AM–5 PM

 

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llame o visite una sucursal local de Chase.