WELCOME TO YOUR TESLA LEASE-END JOURNEYReturn your Tesla
Everything you need to know about returning your lease
Steps to return
Prepare
Return
Complete
Prepare to return your Tesla
Early termination charge if you turn in your vehicle early
- If you terminate your lease early, you may have to pay a substantial charge, which could be several thousand dollars. The actual charge will depend on when the lease is terminated, but the earlier you end the lease, the greater the charge is likely to be. For additional information, see the Early Termination section of your Lease Agreement.
- Keep in mind that you’ll still owe any other charges due for the lease, such as any past due payments, unpaid late fees and taxes.
- Also, if your state charges personal property tax on the vehicle, you’ll remain responsible for any future taxes for periods occurring before you returned the vehicle.
Evaluate wear and use
We want you to feel comfortable with the lease-end process and any charges incurred at vehicle turn-in. Here are your wear and use details, and they’re also included in your Lease Agreement:
- Holes, tears, burns, stains, strong odors or excessively worn areas in the carpet, or other interior surfaces.
- Scratches, chips, dents, pits, rust, holes or cracks in the wheels or exterior surfaces, windshield or other glass surfaces or metal work.
- Cracked, broken, or missing windows, doors, lights, trim, mirrors, or antennae.
- Missing, damaged or nonworking mechanical equipment, safety or emissions control equipment, electrical or other parts or accessories.
- Damage to the vehicle's frame or alignment.
- Damage due to improper, poor quality or incomplete repairs or paint work. You also will remain liable to us for the full cost of any such items resulting from intentional or willful abuse or misuse.
- Any wear and use related to tires. Tire tread must be at least 1/8” (4/32”) at the lowest point and may not contain any other damages. Make sure that all tires match and are comparable quality to the original equipment. For tires to be considered properly matched, tires on the same axel must match in brand, load rating and speed rating. Additionally, all four tires on the vehicle must match in size (except for vehicles requiring staggered sized from front to rear). Also make sure to remove snow tires prior to your pre-inspection. Other items may be excluded as set forth in the Lease Agreement.
Schedule a pre-inspection
- Schedule a pre-inspection onlineOpens overlay or call us at 1-800-242-7396 to make the appointment.
- You can review your online condition report about 24 hours after your appointment.
- If you don’t get a pre-inspection, we’ll still complete an inspection after you turn in your vehicle, but you won’t have the ability to make repairs. Any excess wear and use charges will appear on your final bill.
Notify us of any recent repairs
- If you make repairs to reduce your end-of-term liability, let us know before you return your vehicle by sending a secure message at chase.com.
- All repairs must be completed by a licensed repair facility. Please include receipts for all repairs.
If you need more time
- If you need more time to get the Tesla you want, or you’re not sure if you want to purchase or turn in your current vehicle, you may qualify to extend your lease.
- To request a one-time extension on your current lease, contact us to see if you’re eligible.
- Continue making your payments during the extension term. If you have automatic payments set up, please review them as they may not automatically continue. For questions about automatic payments, call us at 1-800-242-7396.
Turn off automatic payments
- Make sure that you turn off any automatic payments once your final payment has cleared.
- We can’t cancel these payments for you, so if you don’t turn them off, you may incur additional charges. Should you make any overpayments as a result, you will be refunded for those amounts, excluding any additional fees owed under the lease (i.e. remaining property taxes, parking tickets, toll charges and other state or local fees).
Schedule the return of your vehicle
- Sign in to the Tesla app to begin your lease return and schedule your drop-off appointment.
Find out local DMV requirements for turn-in
- Contact your local Department of Motor Vehicles for any state license and/or registration requirements.
Return your Tesla
Get your Tesla ready to turn in
- Remove all personal items.
- Clear any personal digital information from in-vehicle interfaces.
- Cancel any Tesla connectivity or supercharging subscriptions you may have.
- Anything that came with your Tesla when you first leased it must be returned to avoid charges. This includes your key cards and portable charging cable.
Complete your Tesla return
Finish these steps to complete your return
- Contact us at 1-800-242-7396 within 1 business day of vehicle turn-in to ensure that we have the correct date and information to calculate your lease-end bill, if applicable.
- Complete, sign and date an odometer statement (PDF) and return it to us, or use the Tesla app.
- Pay your lease-end bill. If you have charges at the end of your lease, your bill will arrive about 30–60 days after the vehicle is returned. If you turn in your vehicle early, or there’s a situation where the vehicle has to be sold, expect your bill within about 90–120 days after turn-in.
