WELCOME TO YOUR TESLA LEASE-END JOURNEYLease-end customer support
Get help through self-service options and support contacts
Customer Support
Self-service options
Make a payment
Make a payoff
Customer Service
Self-service options
You can send us a message if you need to:
- Request documents
- Send us documents
- Get payoff information
Go to the Auto Forms Center if you need to:
- Download general servicing and power of attorney forms
- Get info on how to mail or email your documents
Sign in to OPENLANE InspectionsOpens overlay using your VIN and account number.
Contact us at 1-800-242-7396 within 1 business day of vehicle turn-in to ensure that we have the correct date and information to calculate your lease-end bill, if applicable. Also complete the lease odometer statement (PDF) and mail it to us or send it in a message.
Make a payment
First, sign up to create a Chase username and password, then make a payment:
- Register at chase.com with your auto account number and Social Security number or Tax ID
Sign in with your chase.com username and password.
If you want to make your payment online:
- Register at chase.com with your auto account number and Social Security number or Tax ID.
Lease Payments – Standard:
Chase Auto
P.O. Box 650546
Dallas, TX 75265
Lease Payments – Overnight:
JPMorgan Chase (TX1-0029)
Chase Auto
Lease Payments Box 650546
14800 Frye Road
Ft. Worth, TX 76155
Make checks payable to Chase Auto. Write your account number on your check. Do not send cash.
Overnight Fees: The carrier may charge a fee for this service.
Payments and payoffs can be made by wire transfer using the information below. You may be charged a fee by the wire transfer provider for this service.
Bank name: JP Morgan Chase Bank
Routing number: 021000021
Bank entity: CMS
DDA number: 910-2-715928
Account name: CAF EFT Processing
Beneficiary: Full Account Number or Vehicle Identification Number (VIN) and customer name
If the sending bank requests physical address information for wire:
Street: 270 Park Avenue
City: New York
State: NY
Zip Code: 10017
Wire Transfer Forms: These forms may vary depending on the wire transfer provider used for the transaction.
Service Fees: The wire transfer provider may charge a fee for this service.
Confirming Form Fields: If your form does not have the specified fields for the information above, you may ask the wire transfer provider to add those details to the Beneficiary section following your Chase Auto account number.
Fraud Protection: Always verify wire transfer information to protect yourself from fraud.
Make a payoff
If you’re ready to pay off your vehicle in full:
- Send us a message to request your purchase quote
- Make a payment for that full amount
Standard Payoff Examples: Personal check
Lease Standard - Regular Mail:
Chase Auto
700 Kansas Lane
LA4 - 1201
Monroe, LA 71203
Certified Payoff Examples: Cashier's check or money order
Certified - Overnight Mail:
Chase Auto
700 Kansas Lane
LA4 - 1455
Monroe, LA 71203
Overnight Fees: The carrier may charge a fee for this service.
Payments and payoffs can be made by wire transfer using the information below. You may be charged a fee by the wire transfer provider for this service.
Bank name: JP Morgan Chase Bank
Routing number: 021000021
Bank entity: CMS
DDA number: 910-2-715928
Account name: CAF EFT Processing
Beneficiary: Full Account Number or Vehicle Identification Number (VIN) and customer name
If the sending bank requests physical address information for wire:
Street: 270 Park Avenue
City: New York
State: NY
Zip Code: 10017
Wire Transfer Forms: These forms may vary depending on the wire transfer provider used for the transaction.
Service Fees: The wire transfer provider may charge a fee for this service.
Confirming Form Fields: If your form does not have the specified fields for the information above, you may ask the wire transfer provider to add those details to the Beneficiary section following your Chase Auto account number.
Fraud Protection: Always verify wire transfer information to protect yourself from fraud.
Customer Service
Lease 1-800-242-7396
We accept operator relay calls.
Ask questions and get support for your Tesla.