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Lost or Stolen Card

Frequently Asked Questions

What if my card is lost, stolen or damaged?

If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers.

To request a replacement card, choose Replace card and follow the instructions.

We'll send you a replacement card that will arrive within 3-5 days. If you ordered your card more than 5 days ago, please call us using the number on your statement. We accept operator relay calls.

Esta página contiene información sobre el uso de tu tarjeta Visa® y Mastercard de Chase en billeteras digitales. Si tienes alguna pregunta, por favor, llama al número que aparece en el reverso de tu tarjeta.

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