Lost or Stolen Card
Frequently Asked Questions
What if my card is lost, stolen or damaged?
If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers.
- Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours.
- Personal Banking: 1-800-935-9935. Go to chase.com/customerservice for call center hours.
We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.
Esta página contiene información sobre el uso de tu tarjeta Visa® y Mastercard de Chase en billeteras digitales. Si tienes alguna pregunta, por favor, llama al número que aparece en el reverso de tu tarjeta.