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Help is here—right now

You don’t have to go it alone. In addition to Chase’s services, you can get help from community organizations, housing advocates and public agencies. Many groups focus specifically on foreclosure prevention and provide information and access to certified counseling services, including:

 

Consumer Financial Protection Bureau

 

The CFPBOpens overlay provides information to help you protect your mortgage.

 

HUD Certified Counseling Agencies

 

U.S. Department of Housing and Urban Development (HUD) is a federal agency focused on increasing homeownership. For a list of HUD-approved credit counseling agencies, call 1-800-569-4287.

Check out HUD's Guide to Avoiding ForeclosureOpens overlay.

 

HOPE Hotline

 

The HOPE Hotline is administered by Homeownership Preservation Foundation, a HUD approved non-profit counseling organization, and has been supported by Chase for several years. The Hotline provides financial counseling free of charge to homeowners who are having, or expect to have, difficulty making their mortgage payments. For more information on their counseling programs, call 1-888-995-HOPE (1-888-995-4673) or go to www.995hope.orgOpens overlay.

Resources

 

  • Access information for Military personnel
  • Learn about mortgage credit reporting
  • Send us documents
  • Download forms
  • Call us at 1-800-848-9380