You don’t have to go it alone. In addition to Chase’s services, you can get help from community organizations, housing advocates and public agencies. Many groups focus specifically on foreclosure prevention and provide information and access to certified counseling services, including:
Consumer Financial Protection Bureau
The CFPB provides information to help you protect your mortgage during the Coronavirus crisis.
HUD Certified Counseling Agencies
U.S. Department of Housing and Urban Development (HUD) is a federal agency focused on increasing homeownership. For a list of HUD-approved credit counseling agencies, call 1-800-569-4287.
Check out HUD's Guide to Avoiding Foreclosure.
Assistance for those in Washington State
Washington State resident? Want to speak with a certified housing counselor? Call the Washington Homeownership Hotline at 1-877-894-HOME (1-877-894-4663) or go to their website available exclusively to residents of Washington.
Assistance for those in New York State
Resident of New York? You can contact the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by going to the Department’s website at www.dfs.ny.gov or the New York Division of Homes and Community Renewal at www.hcr.ny.gov.
The HOPE Hotline is administered by Homeownership Preservation Foundation, a HUD approved non-profit counseling organization, and has been supported by Chase for several years. The Hotline provides financial counseling free of charge to homeowners who are having, or expect to have, difficulty making their mortgage payments. For more information on their counseling programs, call 1-888-995-HOPE (1-888-995-4673) or go to www.995hope.org.