Send Documents | Mortgage assistance

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How to send us documents

How to send your documents

Steps

  1. You can fill out your request for mortgage assistance and upload supporting documents on www.chase.com
  2. Navigate to your home lending account
  3. Select the 3 dot drop-down and select account services then select mortgage assistance and follow the prompts to submit your documents.

Documents can be securely e-mailed at chase.com. After signing in to chase.com, choose the main menu in the upper left corner and then "Secure messages." Compose a new message, choose the "Add/Remove Attachments" button to attach documents securely.

Chase
P.O. Box 469030
Glendale, CO 80246

Chase
720 S. Colorado Blvd.
Suite 210
Glendale, CO 80246-1904

1-866-282-5682

Resources

Access information for Military personnel

Watch mortgage assistance video

Learn about mortgage credit reporting

Send us documents

Download forms

Call us at 1-800-848-9380