Get Started
Apply for Mortgage Assistance
We’re committed to help at every step
When you apply for mortgage assistance, we'll work with you to explore all your options and help you understand which best suits your situation. Start by sending us your information, and a Relationship Manager will work with you to explain all options so you can decide what's right for you.
Gather your information
To get started, please complete these documents:
- Request for Mortgage Assistance (RMA) Form (PDF)
- Para instrucciones en español (PDF)
- Application Checklist (PDF)
- IRS Form 4506T-EZ (PDF) May be required if you have self-employment income.
We’ll review and provide options
Within 30 days of receiving the documents, a Relationship Manager will reach out to request additional information, if necessary, and to explain all options so you can decide what's right for you.
Let us know your decision
After we provide your eligible options, you’ll have 14 days to let us know which option is best for you.
Review next steps
Your Relationship Manager will follow up with you about the option you’ve slected and will help guide you through the next steps.
If you have any questions about collecting and/or completing your documents, please call us at 1-866-550-5705.
Additional forms can be found in our Forms center.