Understanding suspended accounts | Chase Home Equity
Understanding suspended accounts
Whether it's to protect you from fraud or due to a material change in your financial circumstances, a suspended account can be frustrating. Because every circumstance is different we are here to help you understand your options. To discuss the details pertaining to your account, contact us at 1-800-836-5656. Operator relay calls: We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.
The basics
- You will not be able to draw additional funds from your home equity line of credit if it's suspended.
- Your other accounts with us will not be affected.
- You will continue to receive monthly statement and your payment due date will remain the same.
- If you are enrolled for automatic payments, they will continue as scheduled.
Important: Suspended accounts must be reviewed for reinstatement of your credit line, to discuss the details pertaining to your account contact us at 1-800-836-5656. Operator relay calls: We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.