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Reporting death to credit bureaus: A step-by-step guide

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      Quick insights

      • When a person dies, their credit card accounts and credit file do not automatically get closed.
      • A friend, family member or someone associated with the accounts will need to help report the death to the credit bureaus.
      • Reporting a death to the credit bureaus can help prevent possible fraud or identity theft.

      The last thing you want to be thinking about when a relative or loved one dies is what happens to their credit file. However, managing credit accounts can be one of the pieces of paperwork that unfortunately accompanies losing a loved one. Below, let’s review what happens to a credit file when a person dies and how to report this information to the credit bureaus.

      What happens to a credit file after death?

      After a person dies, their credit file will need to be closed, as this does not happen automatically. Someone (usually a relative, loved one, friend or an individual associated with the credit card accounts) needs to report the death to the three main credit bureaus—Experian™, Equifax® and TransUnion®. Lenders also need to be notified, but the fate of the accounts depends on several other factors.

      Why should you report death to the credit bureaus?

      The following are some important reasons why you should report death to the credit bureaus.

      Protection

      Reporting a death to the credit bureaus can help prevent the possibility of identity theft. Sometimes a bad actor may take advantage of the situation and begin using the deceased’s credit cards if the account was not properly closed, or steal their identity, such as their Social Security number (SSN).

      This will help prevent anyone from getting approved for a new line of credit with the deceased’s identity, as the potential new lender will see the ribbon or label and may determine that the application is the result of identity theft.

      You’re personally associated with the accounts

      It’s also important to report the death if the person you are reporting is someone you shared accounts with (for example, maybe you were an authorized user on their credit card). After reporting the death to the credit bureaus, you may want to request a fresh credit report and review the document for accuracy.

      Steps to report a death to credit bureaus

      Considering the death of a loved one is typically accompanied by stress, we've provided a step-by-step approach to help make the process of reporting their death to the credit bureaus straightforward.

      1. Request a copy of the death certificate

      Check with your state’s specific rules around obtaining records such as death certificates. If possible, request the death certificate from your local vital records office and contact them via phone or email. To look for your state-specific office, visit the National Center for Health StatisticsOpens overlay.

      If the person in question died abroad, discuss the situation with a U.S. embassy or consulate to file a Consular Report of Death Abroad (CRDA). This will help you obtain records to show proof of death to the bureaus.

      2. Contact credit bureaus to freeze credit report

      You can call each of the bureaus directly or reach them through their website. Be prepared to provide important information about the deceased to help update the credit file, including, but not limited to:

      • Full name
      • SSN
      • Date of birth
      • Date of death

      3. Provide death certificate to main credit bureaus

      Provide copies of the death certificate or CRDA to each of the bureaus to show proof of death. You may even do so online. This allows the bureaus to update the credit file and flag the accounts, which may help prevent possible identity theft should someone try to steal credit card information or an SSN.

      4. Obtain the most recent credit report

      The next time you receive your credit report, review the information to make sure it is up to date.

      5. Pay off remaining balances

      If you are responsible for paying off the remaining balances or debts, late or missed payments can lead to collections or other consequences that may affect your credit.

      The terms of your relative’s will and estate might indicate how the funds should be handled. This process can feel overwhelming, so you may want to consider working with a financial advisor or legal aid.

      In conclusion

      Losing a loved one or relative is a complicated, emotional time. It may feel difficult to tend to financial matters, such as reporting the death to the credit bureaus, but it’s important to address these concerns early on to help reduce the possibility of identity theft or fraud. This is especially true if you are associated with the account and are looking to avoid any negative financial consequences yourself.

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