System Requirements
To enjoy the best experience on Chase.com and enhance your security against fraud, be sure your web browser and operating system meet the recommendations outlined.
Supported browsers
For the best experience on chase.com make sure you're using the latest version of your favorite web browser.
Important notes:
- We don't support browsers in Compatibility Mode (this only applies to Microsoft Edge).
- We don't support beta or developement versions of browsers.
- Third-party browser extensions or plug-ins are not supported.
General requirements
To access Chase.com effectively, you will need:
- Broadband internet access: A stable and fast internet connection is essential for optimal performance.
- Encryption support: Your browser must support encryption to ensure secure transactions.
- Cookies: These must be enabled to enhance functionality and security. See our Online Privacy Policy to learn why we use cookies.
Required operating systems
Make sure your device uses one of the following operating systems:
- Windows: Windows 10 and higher.
- Macintosh: macOS 11 Big Sur and higher.
Troubleshooting tips
If you encounter issues while using Chase.com, consider the following:
- Verify that your browser is on the supported list and is a stable, officially released version.
- Ensure no third-party browser extensions or plug-ins are interfering with your browsing experience.
- Check that your cookies are enabled.
Accessibility and support
We are committed to supporting individuals with disabilities. For assistance or to learn more about our accessibility features, please visit our Web Accessibility page.