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Frequently asked questions

Security and protection

What do you do to keep my information private and secure?

Our Online Privacy Policy explains some of what we do to help keep your personal and account information safe. We also take a number of security measures that we don’t describe publicly.

We want you to know how we manage that information and how we share it. You can also find out what security measures we take to protect your information.

Is information that I give through chase.com secure?

Chase.com uses technology to encrypt your personal information such as your user name, password and account information when it travels over the Internet. Your Web browser will decode any encrypted information we send you.

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