Check your application status
Track your progress and take next steps.
Frequently asked questions
- Online: Sign in above and we’ll take you straight to our “Application status” page.
- Mobile app: Sign in and find the “Application status” button in the app “More” menu.
We’ll let you know on the “Application status” page if your application is ineligible for online tracking. You can also check your email for important updates.
Review times vary depending on the type of application, but some can take 5 to 7 business days. Sign in and go to “Application status” to see your specific details. We’ll also email you to help you along the way.
Some steps of the application process may take longer than others. For example, delays can happen if we need to verify your information or if we ask you to upload more documents. Check back regularly for updates.
We’ll email you and update your status on the “Application status” page with instructions. Please complete any requested tasks promptly to keep your application moving forward.
Check your email and your status on “Application status” for how to contact us if you notice an error. Depending on the product, we may be able to help you make a correction or you’ll be asked to start a new application.
Not every application type can be withdrawn online or in the app. Sign in to see if your application includes a “Withdraw” button.
If your application is ineligible for online tracking, the “Application status” page will tell you to check your email or where else to go for updates.
Keep in mind: Completed and expired applications may no longer appear on “Application status.”