Chase Student Loan Servicing

Get help with your Chase Private Student Loans

Chase Student Loan Servicing

Student borrowers can access their account and get help here for their Chase private student loans serviced by Chase.

Borrowers can also call 1-800-489-5005 for information on their student loans.

Manage Your Account Online

Student borrowers can log in to make a payment, update personal information, sign up for automatic payments or send us a secure email.

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Learn more about repayment, including deferments and forbearance.

Read frequently asked questions about managing your Chase private student loan.

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Contact Us

If your graduation date has changed, you’re no longer attending school, you need a loan payoff amount
or you’re having trouble making payments, please call us at:

Monday–Friday, 8:30 AM ET–8:30 PM


If you’re in the military and you have questions about benefits available to servicemembers,
please call us at:

24 hours a day, seven days a week