Contact Us

Current Customers

To ask about your existing account by phone, fax or mail.
Tel: 1-800-336-6675
Fax: 1-800-255-9502

Hours of Operation (ET)

Mon-Fri: 7:30 AM - 11 PM
Saturday: 8 AM - 8 PM
Sunday: 8 AM - 8:30 PM

Mailing Address

Chase Auto Finance
P.O. Box 901076
Fort Worth, TX 76101-2076

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Or, find a Chase branch near you to speak to a Chase loan representative.