What is Paze℠?
Paze is a digital wallet provided by Early Warning Services, LLC, with Chase and other participating banks such as Bank of America, Wells Fargo and U.S. Bank. Paze lets you access your eligible credit or debit card(s) from all of your participating financial institutions in one place so you can easily and conveniently checkout online. If you have an eligible Chase credit or debit card, you are eligible to use Paze. If you've recently used your eligible Chase card for online transactions or have signed in to Chase Online℠ or the Chase Mobile® app, Paze will already be enabled for you. There's nothing you need to set up.
How do I use Paze?
What's the benefit of using Paze?
Paze gives you flexibility to choose your method of payment. You'll see it on participating online business's websites as a payment option. Using the information provided by Chase and other participating banks (see “What is Paze?” FAQ), your Paze wallet gives you access to your eligible debit and credit cards all in one place. It's easy and secure. No additional apps to download. No additional fees.
What if I don't want to use this product?
Chase will load your eligible Chase credit and debit cards to your Paze wallet on your behalf and then notify you when they are ready for use with participating online businesses. If you do not want your Chase cards automatically loaded into a Paze wallet, you may contact Chase to request that your eligible Chase credit and debit cards are not made available for use in a Paze wallet.
Once your eligible Chase credit and debit cards are in Paze, you can remove them from your Paze wallet at Chase Online℠ or in the Chase Mobile® app, or you can opt out of Paze entirely through Paze.com. If you would like additional assistance related to removing your eligible cards from Paze, please contact Chase.
Which customers are eligible for Paze?
Currently, existing Chase consumer customers with an online digital profile (i.e., if you signed in to Chase Online℠ or the Chase Mobile® app) who have used an eligible Chase debit or credit card for an online purchase are eligible for Paze. Customers who open new eligible credit or debit card accounts and also have an online profile will have the new cards automatically added to your Paze wallet. At this time, Paze is not available to Chase customers under the age of 18, business customers, commercial customers, Private Bank customers, Chase Private Client Privileges card holders, ATM-only card holders, joint checking account debit card holders, or credit card authorized users.
Where can I use Paze?
Paze will appear as a payment option at checkout of participating online businesses.
Where can I manage my Paze wallet?
You can manage your Chase cards in your Paze wallet at Chase Online℠ or in the Chase Mobile® app. You can manage your entire Paze wallet at Paze.com.
What credit and debit cards are eligible for Paze?
Paze works with many major credit and debit cards from participating U.S. financial institutions. Existing eligible consumer (not business or commercial) cards can be used in Paze at this time, and will only appear in your Paze wallet if the card has recently been used for an online purchase. Qualifying new credit and debit cards will be automatically added to your Paze wallet. Chase First Banking℠ debit cards, Chase High School Checking℠ debit cards, Chase business credit cards (such as Ink Business℠), Private Bank credit and debit cards, Chase Private Client Privileges cards, joint checking account debit cards, ATM-only cards, and credit card authorized user cards are not eligible.
Is there a cost to use Paze?
There is no additional cost to use Paze. You'll remain responsible for normal card charges, if any, such as interest on revolving balances or applicable fees, etc. The terms of your applicable cardmember or account agreement, including any account related fees, apply.
Will online businesses receive my Chase card numbers?
When you use Paze, your online retailers won't see your account numbers. Paze replaces your sensitive card data with a token - a random string of letters and numbers, that represent your card number and can only be used with that online business. The token links to your card information which is securely stored with Paze.
Am I liable for unauthorized charges made with Paze?
Purchases made with your Chase credit and/or debit cards have Chase Zero Liability Protection for any unauthorized card transactions. This means that you will not pay for any unauthorized transactions as long as they are reported promptly. Certain limitations apply. Please see your deposit account agreement for details.
See the full list of Paze FAQ on Paze.com.