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Chase Online Account Access

Freedom Unlimited Visa, Sapphire Preferred Visa, Sapphire reserve Visa Infinite, Chase Business unlimited Visa

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Important Information

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Call Center Hours: We encourage you to use chase.com and the Chase Mobile® app whenever possible for fast and easy access for many of your banking needs

  • Credit Card: 24 hours a day, 7 days a week
  • Personal Banking: Monday to Friday, 8 AM – 12 AM ET; Saturday and Sunday, 9 AM – 6 PM ET
  • Auto: Monday to Friday, 8 AM – 6 PM ET; Saturday 9 AM – 6 PM ET
  • Home Lending: Monday to Friday, 9 AM – 6 PM ET
  • Chase Wealth Management: Monday to Friday, 8 AM – 9 PM ET; Saturday 9 AM – 5 PM ET
  • Chase Private Client: Monday to Friday, 8 AM – 9 PM ET; Saturday and Sunday, 9 AM – 6 PM ET

Watch and learn

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Schedule a payment

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Lock and unlock your credit card

Instantly stop purchases when your card is lost or misplaced

Replace a card

Replace a lost or damaged credit card

Frequently asked questions

Get answers to common questions about Chase credit cards. Plus, check out our glossary for the meaning of card-related items.

Security & fraud protection

If you suspect a charge on your account may be fraudulent, please call us immediately at the number on the back of your card.