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Fraud & Security FAQs

Frequently Asked Questions

How do I protect myself from fraud?

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Go to Fraud Protection to learn steps you can take to be more secure. You can also go to our Security Center to learn more about the steps we take to keep your information safe.

How do I protect myself from fraudulent email messages?

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To learn how to protect yourself against fraudulent email messages, see information about phishing. If you have any doubts about whether an email, phone call or text message is actually from us, please call the toll-free number on the back of your card or the toll-free number on your statement. We'll help figure out if you're dealing with a scam.

Why is it important to close my browser at the end of an online banking session?

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Browser software often stores (or “caches”) web pages in your computer’s temporary memory. By signing out and exiting your browser at the end of an online session, you reduce the possibility of someone else seeing your confidential information.

Where can I find your Privacy Policy?

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Go to our Security Center to see our privacy policy and learn more about how we collect, use and disclose your information.