To make a payment by the automated phone service, call 1-800-436-7958. We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.
Please include your name and full account number on your check or money order, and mail your payment to the address below. Please do not send cash.
P.O. Box 6294
Carol Stream, IL 60197-6294
For overnight mail, send your payment to:
Chase Card Services
201 N. Walnut Street
Wilmington, DE 19801
Go to chase.com/paycard to see the details of when your payment will be processed. If you're enrolled in automatic payments, we'll make your payment automatically on your due date. If that date falls on a weekend, we'll make your payment the Friday before. If you mail us a check or money order, we'll credit your payment the day we receive it if it's before 5 PM local time at the payment address on your statement.
One-time credit card payments cannot be edited. If your payment is still pending, you can cancel the payment and schedule a new one.
When you enroll, specify the pay-from account and how much you'd like to pay (e.g. your statement balance, your minimum payment due or fixed amount).
Your credit card will be paid automatically each month on your due date (if your due date falls on a Saturday, we'll make your payment the Friday before). You can edit or cancel your automatic payment settings at anytime.
You can make an extra payment whenever you'd like. If you make a payment before your due date, we'll reduce the automatic payment by the amount of your first payment. If your first payment is more than the automatic payment amount, we won’t make the automatic payment that month. You can make online and mobile payments daily.
You can change your due date as long as your account isn't in default. To change your due date, go to the "Things you can do" tab when signed in to your account. Choose "Update settings & preferences" and then "Payment due date." Your due date can be any day on or between the 1st and 28th of each month. Since it takes us 1 or 2 billing cycles to finish your request, please make your payments by your original due date until we officially change the date.