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Fraud Protection

UnitedSM Presidential PlusSM Card

This card product is no longer available to new Cardmembers.

Fraud Protection

Your Presidential Plus Card offers Fraud Protection benefits to give you peace of mind every time you make a purchase.

Zero Liability Protection

Zero Liability Protection means you won’t be held responsible for unauthorized charges made with your card or account information.

Charge Disputes

If you were charged in error, we will freeze that charge while we investigate your dispute.

Fraud Alerts

In the case of unusual activity, Chase can notify you by phone, text or email.

Emergency Card Replacement

If your Presidential Plus Card is lost or stolen, just call 1-888-795-0576 and it will be replaced within 24 hours inside the U.S. and Canada, and within one business day outside the U.S. and Canada.

Emergency Cash Services

In the event of an emergency, you’ll be provided with up to $1,000 in emergency cash within 24 hours anytime when you are traveling inside the U.S. and Canada, and within one business day outside the U.S. and Canada.


For assistance with all Presidential Plus protection benefits, please call 1-888-795-0576, or the International Collect line at 1-614-248-2161.