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ICT250 – Process a return

Returns or refunds can be common depending on your business type. Learn how to process a return on a transaction from a previous day.


Process a return

  1. From the Idle Menu, press the green [Enter] key to access the Main Menu.
  2. From the Main Menu, select the Return option by navigating on the cursor button [F2] and [F3], then press the green [Enter] key to continue.
  3. Enter Supervisor password if prompted then press the green [Enter] key.
  4. Press 1 for Credit transaction or the green [Enter] key to continue.
  5. Enter the Return amount then press the green [Enter] key.
  6. Pass terminal to customer to Insert/Swipe/Key card number.
  7. Terminal will process return and indicate transaction approved. Press enter to print merchant copy.
  8. Terminal prompts for customer copy to be printed.

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