Credit card dispute contact information
FOR BUSINESS CARD CUSTOMERS: The online process outlined here applies to consumer cards only. To submit a business card dispute, please call the number on the back of your card or write to us at: Customer Service, P.O. Box 15299, Wilmington, DE 19850-5299.
Please note: If you call us with questions about a billing dispute, we’ll be happy to help you. But to preserve your billing rights, you must notify us in writing at: Customer Service, P.O. Box 15299, Wilmington, DE 19850-5299.
If you have questions about the disputes process or need assistance, call us at the number on the back of your card, Monday through Friday from 7 AM to 10 PM Eastern time, and Saturday and Sunday from 9 AM to 8 PM Eastern time.