ATM & Branch Finder
Opens menu. Second item

NEW CARD. EMBEDDED CHIP.
EXTRA SECURITY.

Chip technology – accepted globally to combat counterfeit fraud – is now becoming the industry standard here in the U.S. As a commitment to your security, we're adding an embedded chip to your Chase card.

New Card. Embedded Chip. Extra Security.

Chip technology – accepted globally to combat counterfeit fraud – is now becoming the industry standard here in the U.S. As a commitment to your security, we're adding an embedded chip to your Chase card.

New Card. Embedded Chip. Extra Security.

Chip technology – accepted globally to combat counterfeit fraud – is now becoming the industry standard here in the U.S. As a commitment to your security, we're adding an embedded chip to your Chase card.

WHY THE CHIP MATTERS

Added Security

A chip adds another layer of security to cards when used at a chip card reader. During the chip transaction, the chip produces a single-use code to validate the transaction — further protecting cards from unauthorized use.

Wider Acceptance

Europe, Asia, Canada, Mexico and South America have already embraced chip technology — so your card will be easier to use outside the U.S. Plus, chip technology is becoming the standard in the U.S.

HOW TO USE YOUR CHIP CARDAccordion content Expanded

At a Chip Card Reader

As U.S. merchants begin transitioning to chip card readers, you will notice the payment process works a little differently. Your merchant may direct you to insert your chip card until the transaction is complete. Not all chip card readers will look the same, so remember to follow the prompts on screen.

If you come across a merchant who has not made the transition yet, you can still swipe your card as you do today.

At an ATM

Chase ATMs are currently being updated to account for embedded chip cards. During this process, you should use your card as you do today, and follow the prompts on the screen to continue the transaction.

A chip-enabled ATM will hold your card for the duration of the transaction — so always remember to take your card when finished.

When Traveling Abroad

Chip is the global standard for card security in over 130 countries. Your new chip-enabled credit card will make it easier and more secure to use when traveling abroad.

As of July 2015, unattended kiosks that accept Visa/MasterCard should now accept payment with or without PIN according to their new guidelines. If a merchant/kiosk asks you for a PIN, first verify that Visa/MasterCard are accepted. If so, you may be able to select one of the following to bypass the PIN prompt: "Cancel," "Enter" or "Continue." If the card reader still will not accept your card without a PIN code, there may be staff in the area to assist you. Otherwise, local currency may be needed in this situation.

Additional Chip Card Information

For step-by-step instructions on how to use your card at a chip card reader in stores and at ATMs, choose one of the following:

Chase Credit cardholders  (about Chip.)

Chase Visa® debit, Chase Liquid® and ATM cardholders  (about Chip.)

HOW TO GET A CHIP CARD

Your Chase Visa® debit card, credit, prepaid or ATM card will automatically be replaced with a chip card on or before your next renewal date, so there’s nothing you need to do now. If you would like a chip card in advance of your card renewal date, you may request one by calling the number on the back of your card or by visiting a branch.

If you are interested in becoming a new Chase customer, you can learn more about our products below:

HAVE QUESTIONS ABOUT THE CHIP? WE HAVE ANSWERS

For more information on Chase cards with an embedded chip, visit our

Se tiene alguna pregunta, por favor
llame o visite una sucursal local de Chase.