Frequently asked questions
Get answers to your most common questions.
Checks & Retirement Rollovers
There are different kinds of rollovers. In a direct rollover, assets distributed from an employer-sponsored qualified retirement plan (e.g., 401(k), 403(b) or 457(b) account) are payable directly to the receiving IRA or eligible retirement plan custodian/trustee, for the benefit of the participant. With an indirect rollover, the assets are distributed to the participant/employee, who has 60 days after the date of receipt to roll over the distributed funds to an IRA or eligible retirement plan. Note, indirect rollovers are limited to one in a twelve month period whereas, direct rollovers do not have that restriction.
There are some key factors to consider when rolling over funds from an employer-sponsored retirement plan. Learn more about these options in our guide “Making Informed Rollover Decisions” (PDF).
Speak to your tax or legal professional if you have questions about what’s right for you.
You can roll over assets from an employer-sponsored qualified retirement plan (e.g., 401(k), 403(b) or 457(b)) after a qualifying event directly to an IRA or vice versa. These direct rollovers are reportable events that do not incur withholding, and there are no limits on the number of direct rollovers you may have in a 12 month period. If you take receipt of the assets (either from a qualified retirement plan or an IRA) before depositing them into another qualified plan or IRA, this is an indirect rollover which is limited to one in any 12 month period. Indirect rollovers that are redeposited within 60 days are reportable but do not incur withholding.
A rollover involves moving funds from one type of retirement account to another, typically from an employer-sponsored plan—like a 401(k) or 403(b)—to an IRA or another employer-sponsored plan. There are two types of rollovers:
- Direct rollover—the distribution from an employer-sponsored qualified retirement plan is made payable directly to another eligible retirement plan or IRA, or from an IRA directly to an employer-sponsored qualified retirement plan. No taxes will be withheld from your rollover amount.
- Indirect/60-day rollover—the distribution from a qualified retirement plan is paid directly to you via check or electronic transfer for deposit to your personal account, and then you move all or a portion of the amount to an IRA or eligible retirement plan within 60 calendar days. The amount rolled over will be tax-deferred. There is a limit of 1 indirect rollover in a 12-month period.
An IRA transfer occurs when you move money directly from one IRA to another IRA of the same type (i.e.: Traditional IRA to Traditional IRA, or Roth IRA to Roth IRA) even if it is with a different financial institution. No taxes will be withheld from your transfer amount.
Yes, generally speaking you can combine rollovers and contributions in the same IRA. However, Traditional IRA and Roth IRA funds must be kept in separate accounts.
To roll over your 401(k), or other employer-sponsored plan, first open a J.P. Morgan Self-Directed Investing IRA or Self-Directed Investing Roth IRA. Then reach out to your current plan administrator to initiate the rollover and make the check payable to J.P. Morgan FBO [Your Name]. The check can be mailed to you so you can deposit it into your J.P. Morgan account, or it can be mailed directly to J.P. Morgan.
To transfer your IRA, first open a J.P. Morgan Self-Directed Investing IRA or Self-Directed Investing Roth IRA. Once your account is open, go to our Brokerage Forms page and choose “Account Transfer Form” under “Money & Asset Transfer." Complete the form and send it to the address provided. If you need help, you can call us at 1-833-829-6472, Monday-Friday from 8 AM to 9 PM and Saturday from 8:30 AM to 5 PM ET.
Learn more about how to roll over funds to a J.P. Morgan IRA.
If you’re interested in opening a managed retirement account, submit this form to get started with a J.P. Morgan advisor.
To convert your J.P. Morgan Traditional IRA to a J.P. Morgan Roth IRA:
- Go to our Brokerage Forms page and choose the "Roth IRA Conversion Request" form.
- Complete the form and send it to the address provided. There are eligibility requirements for a Roth IRA so make sure you speak to your tax professional.
If you need help, you can call us at 1-833-829-6472, Monday-Friday from 8 AM to 9 PM and Saturday from 8:30 AM to 5 PM ET. If you have a managed retirement account, please work directly with your J.P. Morgan advisor to convert your account.
Yes, you can transfer an existing IRA to your J.P. Morgan IRA. Learn more about transferring your external IRA and other investments to a J.P. Morgan investment account.
Our Retirement Desk is available Monday–Friday from 8 AM to 9 PM ET or Saturday from 8:30 AM to 5 PM ET, at 1-833-829-6472. You can also contact your J.P. Morgan advisor if you have one, or your tax or legal professional.
At this time, these types of transactions cannot be performed online. Please call us at 1-800-392-5749, Monday-Friday from 7:30 AM to 9 PM and Saturday from 8:30 AM to 5 PM ET.
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Thinking about rolling over your 401(k)?
We can help you move over a 401(k) or other eligible retirement accounts into a tax-advantaged individual retirement account (IRA).
Have questions or need help? Call us at 1-833-829-6472 Monday–Friday from 8 AM to 9 PM ET and Saturday from 9 AM to 5 PM ET.

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