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Rivian Financial Services by Chase






FAQs

Rivian Financial Services

Review your Lease Agreement. You may contact us to request a copy.

If you return your Rivian more than 30 days before the end of the lease term, you may have to pay a substantial charge which could be several thousand dollars. The actual charge will depend on when the lease is terminated, but the earlier you end the lease, the greater the charge is likely to be. For additional information, see the Early Termination section of your Lease Agreement. Please note that even after you terminate your lease, you may be billed for remaining property taxes, parking tickets, toll charges and other state or local fees due on your account.

Yes, you can purchase your Rivian at any time during the lease. Contact us for forms, instructions, and the purchase amount. We can't accept purchases from third parties (such as friends and family). Please note that even after you purchase your lease, you may be billed for remaining property taxes, parking tickets, toll charges, and other state or local fees due on your account.

 

Visit Chase Direct Auto to complete an application for lease purchase financing from Chase. Lease purchase financing is only available for named lessees on the Lease Agreement, and can't be transferred to third parties, such as friends or family members. Adding or removing an individual from the lease agreement on the finance application will cause an automatic rejection of the application. You'll need to complete a new application with all named parties.

 

Check the status of your application about 24 hours after submission at chase.com/loanstatus.

We don't negotiate the purchase price.

If you are more than 6 months prior to your maturity date, you can go to chase.com.

 

If you are less than 6 months prior to your maturity date, contact us.

Refer to the documentation provided when the quote was received to confirm the "good through" date.

See your Lease Agreement for the residual value of the vehicle. Keep in mind: Even after you purchase your lease, you may be billed for remaining property taxes, parking tickets, toll charges and other state or local fees due on your account.

 

  • If you purchase your lease at the end of your term (all contracted payments made), you will pay the residual value provided in your Lease Agreement. Any additional payments made after your contracted term will continue to reduce the residual value amount.
  • If you purchase your lease before the end of the lease term, you will pay the adjusted lease balance, plus any past due monthly payments, unpaid late charges, and any other amounts due under the lease.

 

Some states assess sales tax on the purchase price, and you may be required to pay the sales tax to the state motor vehicle titling agency when you transfer the title. Please check with your state motor vehicle titling agency for more information.

If your payoff quote overlaps your payment due date, you will see an amount for Monthly Payment Due. This isn't an extra payment, as the Monthly Payment Due was subtracted from the Purchase Price and includes a rent charge and tax. If the quote had not overlapped your normal payment due date, the amount in the Monthly Payment Due section would have remained in the Purchase Price amount. The Total Purchase Price must be paid to meet the terms of your Lease Agreement and close your account. If the payoff check is posted before the payment due date, you may be entitled to a refund, which may include the rent charge and tax. We recommend sending the payoff check via overnight delivery if this is a concern.

To release your title, your account must be paid in full with a $0 balance and we must receive a properly completed, federally required Odometer Disclosure Statement (PDF). Following processing of both items, the title will be sent to the address that appears on your auto account statements generally in 2-10 business days or based on state requirements. Contact us directly if you need to update your information. Although we release the title typically within 2-10 business days, please allow up to 30 days to receive your title after the final payment has posted based on mail time and/or state DMV processing.

Approaching the end of your lease:

 

  • Call us at least 45 days before turn-in to schedule your complimentary pre-inspection.
  • Review your pre-inspection wear and use condition report.
  • Make repairs to reduce end-of-term liability (each tire must have at least 1/8th inch tread at its lowest point).  
  • Contact us with repair receipts from authorized repair centers.
  • Check out the new vehicle lineup and schedule a test drive.

 

Preparing for turn-in:

 

  • Contact us to schedule your lease-end vehicle pick-up.
  • Contact your local DMV for any state license and/or registration requirements.
  • Prepare your Rivian for turn-in:
    • Remove all personal items.
    • Clear any personal digital information from in-vehicle interfaces.
    • Anything that came with your Rivian vehicle when you first leased it must be returned to avoid charges. This may include items such as your key fob, portable charging cable, near-field communication (NFC) cards, etc.
    • Remove yourself from the vehicle in your Rivian mobile app.

 

 

After turning in your vehicle:

 

  • Return your completed odometer statement (PDF) to us.
  • Make sure that you turn off any automatic payments once your final payment has cleared. We can’t cancel these payments for you, so if you don’t turn them off, you may be overcharged.
  • Pay your lease-end bill. If you have charges at the end of your lease, your bill will arrive about 30–60 days after the vehicle is returned. If you turn in your vehicle early, or there’s a situation where the vehicle must be sold, expect your bill about 90–120 days after turn-in.

No, the pre-inspection is optional but is recommended.

The lease-end bill may include the following:

 

  • Early termination charge: An early termination charge may apply, including remaining payments, as outlined in the Early Termination section of your Lease Agreement.
  • Deferred payments/Payment balance: If you have any unpaid deferred payments or balances remaining, they will be added to your final lease-end bill.
  • Excess Wear and Use Charge: If the vehicle is subject to more than normal wear and use, you will owe us for the actual or estimated cost to repair or replace any excess wear and use items. Please see the Excess Wear and Use section of your Lease Agreement for complete details.
  • Excess mileage charge: You can estimate your excess mileage charges by multiplying your excess miles by the per mile charge in your Lease Agreement.
  • Turn–in fee (Disposition fee).
  • Tickets and citations: You are responsible for all tickets, citations, penalties and fines. At our option, we may pay on your behalf any fine that you haven't paid. You must reimburse us for any such amount immediately upon demand. You should contact the issuing authority for questions regarding the ticket, citation, penalty or fee or, if needed, a copy of the ticket or citation.