Standalone solution support

Welcome to your Merchant Services account

 

Ready to get started? We’re here to help.

 

Before you take your first payment, make sure you sign in or sign up on Chase Business Online. This is where you can manage your account, view your sales activity, read your statements and more.

How to order an additional device

 

The Chase Wireless Terminal, Chase Countertop Terminal and Move/5000 can be ordered in your chase.com account using the following steps:

1. Log in to your Chase Business Online account
2. From the Merchant services tile, choose the More dropdown menu
3. Choose Order devices -- if you have multiple business locations, choose the one you’re ordering the device for from the Location dropdown menu
4. Choose the device you’d like to order
5. Review details and choose your desired Quantity
6. Choose Add to cart
7. Customize your device including connectivity, settlement and tip preferences
8. Choose Review your order and Add to cart
9. Add Shipping and email address details and choose Check out
10. Review details, choose the Payment details authorization checkbox and Place order

For all other devices, please contact us.

How to manage your account and access reporting

 

Get help with managing your account on Chase Business Online here and learn more about reporting tools on Resource Online here.