Let’s point you in the right direction
We’re here to help. Follow this quick guide to get the support you need.
How do I know which phone number to call?
We know it can be frustrating finding the right person who can help. Let’s figure out your account type and dedicated support team.
1
Log in to your account
Sign in on Chase Business Online (chase.com) or the Chase Mobile® app.
2
View your dashboard
Make sure you are on the home screen/dashboard that displays your accounts.
3
Identify your account
Find your account name and choose it from the tabs below for contact information.
If you have a Chase Business Complete Banking® account and accept card payments using the Chase POS System activated with QuickAccept®, use the information below.
Call 1-888-659-4961 or explore this page to get support.
Refer to the image below to make sure the example matches what you see in your account.
Looking for help with something else?
Business banking
Call 800-242-7338 for help with your Chase business banking account.
Disputes
Call 800-333-3372 for help with disputes and chargebacks or go here.
Appeals
Email ms.fraud.ops.appeals@chase.com to appeal decisions like account closures (for Chase Payment Solutions and Chase Business Complete Banking account users)