Contact payment processing support
Let’s connect you to the right team for help with your account, troubleshooting, deposits and more.
How did you get started with Chase Payment Solutions®?
Answer one quick question so we can connect you to the right support team faster.
QuickAccept® & Payment Solutions
Logged in and signed up online
You completed your application by signing in to your account on chase.com or the Chase Mobile® app (even if a Chase banker or rep helped you fill it out).
Call 1-888-659-4961, available Monday through Friday, 9 a.m. to 8 p.m. CT.
Merchant Services
Set up through a Chase advisor
Your account was set up directly through a Payments Advisor as part of a guided onboarding experience.
Call 1-888-886-8869 (you can also call for the automated phone system and get basic account help).
Log in to your account. If you see a Business Complete Checking or Payment Solutions account, use the Signed up online section for the right contact info.
If you see a Merchant Services account, use the Set up through a Chase advisor section for the right contact info.
Looking for help with something else?
The phone numbers on this page are for payment processing support only. If you need help with banking or other offerings, please go here.