How to pay your auto account

• Schedule a one-time payment from your Chase checking account or an account you have at another bank.

• If you want to make a payment from your Chase checking account, follow these steps:
  
  1. Sign in to your account at chase.com and choose the “Pay & transfer” option, then choose “Pay bills.”
     
  2. Choose your auto account.
  3. Schedule your payment.
     
  4. Your confirmation number will appear on screen, indicating your payment has been scheduled. You’ll also receive an email confirmation.
• If you want to make a payment from a non-Chase bank account, follow these steps:
  
  1. Sign in to your account at chase.com and choose the “Pay & transfer” option, then select “Pay bills.”
  2. Choose “Pay-from accounts,” then choose “External accounts.”
  3. Add your external bank account that you’ll use to make a payment to your auto account.
     

Note: You’ll receive a prompt to choose one of two verification steps. Even if these steps aren’t completed, you’ll be able to make a payment the same day you add the account.

• When your first-time setup for payments to your auto account is complete, go to the “Pay & transfer” tab, then choose the “Pay bills” section to set payments using chase.com or the “Pay bills” section on the Chase Mobile^® app.
  
• A confirmation number will appear onscreen indicating your payment has been scheduled.

• Visit your bank’s website and follow directions for their online payment program.
• Keep in mind that some banks may mail a check instead of paying electronically. Please allow enough time for delivery to ensure your payment is received on time. Chase may not receive your payment the same day you enter it.
• Don’t use this method if you want to make additional principal payments. The best way to make additional principal payments is to set up automatic payments or use Bill Pay on chase.com or the Chase Mobile app.
  

• Mail a check or money order with your payment coupon to the address shown on your statement or go to your local Chase branch. We only accept checks and money orders drawn on U.S. banks and payable in U.S. currency.
• Be sure to write your account number on your check.
• Send your payment 5-7 business days before it’s due, to allow ample time to reach us.

Note: Paying by check or money order doesn’t provide confirmation that we received your payment until you get your next statement.

• Call our automated service number at 1-800-346-9127.
• Have the routing and account numbers available from your Chase checking account or an account from another bank that you’re using for the payment.

• Making additional principal payments over the life of your loan will help you save money by lowering the balance faster and reducing the amount of interest that accrues on your loan.

• If you send funds greater than the total amount due, we'll apply the overage as principal reduction.

• You can make additional payments through any of the payment channels by paying more than your payment due amount.