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A moveable feast: Chase Payment Solutions helps food truck owner heat up sales

Adam Hess, owner of All American Grub, runs his food truck business with help from his family, his cooking skills and Chase. Presented by Chase Payment Solutions®

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    Adam with his first employee: his mom Gayle.

      Key takeaways

      ADAM HESS: Owner of All American Grub, a food truck serving American classics and a top-secret Grub Sauce.

      FIRST EMPLOYEE: Adam’s mom.

      CULINARY ARTS, MARTIAL ARTS: In addition to being the chef, Adam holds a black belt in taekwondo.

      HOW WE HELP: Adam uses Aloha Cloud by NCR Voyix® through Chase. The restaurant management system, which connects to Chase’s merchant services for credit and debit card payment acceptance, gives Adam time back to focus on the menu, not manual tasks.

      Adam in his refurbished camper, serving comfort food with his wife Taylor.

       

      Auto body shop owner. IT professional. Construction worker. Cook. Owner of a martial arts school.

      Renaissance man Adam Hess has filled these and other roles over the course of his career. The newest venture on his resume? All American Grub, a food truck in and around Knightstown, Indiana.

      Since its May 2025 launch, All American Grub has booked everything from company parties to a national yard sale. He recently added a staff member: his mom.

      All American Grub serves up fried chicken sandwiches, cheeseburgers and much more in the way of comfort food. His secret Grub Sauce is indeed secret. (“I won’t even tell my mom what’s in it.”)

       

      A career on wheels

      Adam can talk to anyone. One day, he struck up a conversation with the owner of a hot dog stand. It was parked outside a big box hardware store, where Adam was sourcing materials for a construction job.

      “Is there any money to be had in this?” he had asked the vendor, who confirmed there was.

      Adam had a bad back. He’d been looking for something less taxing on the spine than construction. Could this be it?

      Adam was intrigued enough to buy a 1976 pull-behind, tearing down the frame to refurbish it. Yes, this was construction, but also a way out of construction. Nothing would give him freedom like a career on wheels.

      This entrepreneur built his business literally.

       

      “Everything is so easy”

      Adam has always traveled a lot, even before the truck. In 2007, he switched from a local bank to Chase so he could bank while on the road.

      “I love Chase so much,” he said. “Everything is so easy, from the personal to the business banking. I love that I can deposit checks without having to go to the bank. Getting the truck loan through Chase was easy, and I love that merchant services can show me everything in one place.”

      When it came time to select his business’ point of sale solution, his business banker introduced him to Chase Payment Solutions.

      “I said, ‘Well, if I’m going to be at all successful, it’ll be with Chase.’”

       

      Aloha Cloud paired with Chase

      Adam uses Aloha Cloud, which connects to Chase merchant services for credit and debit card payment acceptance. Aloha Cloud is known for being easy to use — a way to “take I.T. off your to-do list,” as the brand says.

      That held true when Adam’s equipment arrived. The support team called to help Adam with setup, but he already had the system running.

      With Aloha Cloud and Chase Payment Solutions, he gets a state-of-the-art restaurant POS and processing from the bank he trusts.

       

      Check, please

      The system empowers him to focus on what he does best — serving delicious comfort food to the community.

      Expect comfort food from All American Grub, including a decadent fried chicken sandwich and Philly Cheese Steak.

      Aloha Cloud takes orders quickly. The customer-facing screen includes the option for guests to see their orders, add a tip and pay — all without passing a device back and forth.

      It allows him to track multiple orders from the same party and ensure all orders for members of a large party are prepared and served at the same time.

      “I love that we can customize orders to people’s preferences,” he said. “We can go in and use the modifiers to note whether someone wants their order with or without Grub Sauce.”

      Adam also appreciates that he can check business performance at any time with intuitive reporting.

      Looking forward, Adam has dreams of escaping the Midwestern cold. He aims to keep customers happy so he can work in Indiana from April to September, then head south with the truck for some warmth.

       

      Advice for entrepreneurs:

      • Decide what you can give: Ask yourself: How much can I put in? “If you’re willing to put in the 80 or more hours a week now and have faith that it will pay off later, then business ownership might be for you. But you have to be a go-getter.”
      • Get resourced: If you need help, find it. “I had every intention of doing this on my own. Then I had my first few events and said, ‘O.M.G., I need someone to help.’” That’s when Mom joined the mission.
      • Use every skill: Business owners need to be resourceful. Adam is a model for what it means to draw from every part of your background — tech, construction or prior business ownership — and put it all to work.

      To sign up for Chase Payment Solutions, reach out to a Payments Advisor at 1-877-843-5690 or connect with us here.

       

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