Global Audit Confirmations

As of 5/1/2023, JPMorgan Chase Bank, N.A. acquired, among other things, certain assets of First Republic Bank from the FDIC as receiver. Effective 9/25/2023, requests should be sent to designated requestor departments under JPMorgan Chase Bank, NA.
Audit Confirmation
In preparation for the upcoming audit season, we're taking steps to ensure that your Audit Confirmation requests are handled in a timely and efficient manner.
General Information
- Requests completed by the Global Audit Confirmations teams are returned within 5 business days and within 10 business days during peak season (January – March).
- Many requests can be submitted through electronic means, you can find the specific instructions for each product as you navigate the site. Where accepted, electronic means is encouraged.
- Requests received with missing or incomplete information, or not authorized appropriately will be returned to the requestor.
Preferred Submission Method
- Preferred method is submission via automated methods, (ex. Confirmation.com, BankVOD, etc.). Please refer to Submission Instructions for the Responder and Form if/when using Confirmation.com. Using the incorrect forms can cause delays and even incomplete responses.
- NOTE: Requests not submitted through automated methods can take additional days for fulfillment.
Batch Upload Instructions
- Some requests with multiple accounts/entities can be submitted using the Batch Upload Accounts feature on Confirmation.com: Batch Upload Accounts (Financial).
- Batch Upload is not currently available for Investment Banking products.
Signor Authorization Requirements
- All incoming requests must be submitted with approval from an authorized account signer. When providing authorized signors, it's best to have individuals with "account level" authority that handle transactions and account business regularly approve your request.
Domestic Audit Confirmations Submission Instructions
Confirmation.com Submission Forms
- Responder: First Republic Bank (Deposit Services), now with JPMorgan Chase
- Type/Form: Asset, Debt, Money Market Fund, Signatories, Time Deposit
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Questions?
Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Confirmation.com Submission Forms
- Responder: First Republic Bank – Loans, First Republic Bank (Deposit Services), now with JPMorgan Chase
- Type/Form: Debt
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Questions?
Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Confirmation.com Submission Forms
- Responder: First Republic – Securities Company, First Republic Bank (Deposit Services), a JPMorgan Company
- Type/Form: Securities w/ Broker, Signatories
Instructions
ICS – accounts begin with PR (13-digits)
Money Market begin with 88 (8 digit)
Brokerage (9 digits with letters – 33L / H3L/PER)
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Questions?
Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Confirmation.com Submission Forms
- Responder: First Republic Bank-Foreign Exchange, now with JPMorgan Chase
- Type/Form: Asset
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Questions?
Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Confirmation.com Submission Forms
- Responder: First Republic Bank - Trust, now with JPMorgan Chase
- Type/Form: Asset
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Questions?
Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank – Commercial Bank
- Services Form: Securities
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
Line of Credit
- Responder: JPMorgan Chase Bank – Commercial Bank Services
- Services Form: Line of Credit or (Debt)
Asset Based Loan
- Responder: JPMorgan Chase Bank – Commercial Bank Services
- Form: Asset Based Lending (ABL)
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank – Commercial Bank Services
- Form: Credit Inquiry Request
Instructions
If DDA/Checking accounts are not present, (debt ONLY) confirmation.com MUST be used for Credit Inquiries. Submit these requests with a comment indicating, “DEBT ONLY.”
Questions? Please visit https://www.confirmation.com/contact/index.html for ways to contact Confirmation.com.
Bank VOD Instructions
- Vendor/Responder: Bankvod.com
- Form type: Business Inquiry/Commercial Audit
Instructions
BankVOD.com MUST be used for credit inquiries with zero-balance/sweep accounts.
Questions? Please contact BankVOD at cs@bankvod.com with any navigation questions.
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank – Commercial Bank
- Services Form: Securities
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
- Responder: JPMorgan Investment Banking
- Form: JPMC – Custody
- NOTE: Bulk Upload option is not available for this product.
Instructions
Unique accounts can be linked to a singular universal account. Ensure you identify additional unique accounts in the comments of your request. Separate requests must be submitted for each business entity.
If you’re unable to make your request online, you can:
Send us an email:
client.audit.confirmations@jpmorgan.com
Questions?
- North America Toll Free - 1-877-850-9631
- North America International - 1-212-552-0601
This also applies to Commodity Derivatives, Equity Derivatives and Master Swaps – Total Return Swaps
Confirmation.com Submission Forms
- Responder: JPMorgan Investment Banking
- Form: JPMC – Credit Rates OTC Derivatives
- NOTE: Bulk Upload option is not available for this product.
Instructions
Unique accounts can be linked to a singular universal account. Ensure you identify additional unique accounts in the comments of your request. Separate requests must be submitted for each business entity.
For faster response, include trade details with your submitted request (ex. security ID, maturity dates, quantities, etc.).
If you’re unable to make your request online, you can:
Send us an email:
client.audit.confirmations@jpmorgan.com
Questions?
- North America Toll Free - 1-877-850-9631
- North America International - 1-212-552-0601
Confirmation.com Submission Forms
- Responder: JPMorgan Investment Banking
- Form: JPMC – Prime Brokerage
Instructions
Unique accounts can be linked to a singular universal account. Ensure you identify additional unique accounts in the comments of your request. Separate requests must be submitted for each business entity.
If you’re unable to make your request online, you can:
Send us an email:
client.audit.confirmations@jpmorgan.com
Questions?
- North America Toll Free - 1-877-850-9631
- North America International - 1-212-552-0601
Confirmation.com Submission Forms
- Responder: JPMorgan Investment Banking
- Form: JPMC – Money Market
Instructions
For faster responses, include trade details with your submitted request (ex. Cass II ID, security ID, maturity dates, quantities, CAID Number, etc. in comments).
If you’re unable to make your request online, you can:
Send us an email:
client.audit.confirmations@jpmorgan.com
Questions?
- North America Toll Free - 1-877-850-9631
- North America International - 1-212-552-0601
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank – Commercial Bank
- Services Form: Letters of Credit
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank
- Form: Asset
- If Sweep Balance information is needed, please add a comment: Please confirm the sweep balance of the account.
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
- Responder: JPMorgan Chase Bank – Commercial Bank
- Services Form: Money Market Funds
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-800-550-8509
Confirmation.com Submission Forms
- Responder: JPMorgan – Futures & Options
- Form: Futures & Listed Options
Instructions
If you’re unable to make your request online, you can:
Send us an email:
client.audit.confirmations@jpmorgan.com
Questions? 1-800-550-8509
International Audit Confirmations Submission Instructions
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Hong Kong
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Hong Kong
- Form: HK – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.hk@jpmorgan.com
- Auditor emails: service.hk@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Or send us a fax: 1-817-345-3794
Questions? +852-2800-5355
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – India
- Form: IN – All Account Form
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – India
- Form: IN – Current Account
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.in@jpmorgan.com
- Auditor emails: service.in@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Send us a fax: +9122-6646-6204 or 6542
Or mail us:
JPMorgan Operations;
JP Morgan Tower, 2nd Floor
Off C.S.T Road, Kalina Santacruz East
Mumbai 400 098, India
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank N.A., Tokyo Branch
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank N.A., Tokyo Branch
- Form: Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Or mail us:
Attn: Audit Confirmation
JPMorgan Chase Bank, N.A., Tokyo
7-3, Marunouchi 2-chome, Chiyoda-ku,
Tokyo, 100-6432, Japan
Confirmation.com Submission Forms
Responder: JP Morgan Chase Bank, N.A. Seoul Branch, Korea
Instructions
If you’re unable to make your request online, you can:
Send us an email:
service.kr@jpmorgan.com
Or mail us:
JP Morgan Chase Bank., N.A, Seoul Branch
Attn: Korea Audit Confirmation 35,
Seosomum-ro 11 gil, Jung-gu
Seoul 04516, Korea
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Philippines
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Philippines
- Form: APAC – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Clients can send emails to: service.ph@jpmorgan.com
- Auditors can send emails to: service.ph@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Or mail us:
JPMorgan – Philippines Branch
30/F Zuellig Building
Makati Avenue Corner Paseo de Roxas
Makati City Philippines 1225
Questions? +63 2-878-1133
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Singapore
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Singapore
- Form: SG – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.sg@jpmorgan.com
- Auditor emails: service.sg@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Or mail us:
JP Morgan Bank Singapore Branch
Attn: SG TS OPS
JP Morgan Chase Bank N.A.
88 Market Street, CapitaSpring #30-00
Singapore 048948
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Thailand
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Thailand
- Form: APAC – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.th@jpmorgan.com
- Auditor emails: service.th@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Or mail us:
JP Morgan Bank Thailand Branch
TS Operations - Audit Confirmation Request
JPMorgan Chase Bank, N.A.
G Floor, Bubhajit Building
20 North Sathorn Road
Silom, Bangrak, Bangkok 10500 THAILAND
Questions? +66-2-684-2000
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Vietnam
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Vietnam
- Form: APAC – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.vn@jpmorgan.com
- Auditor emails: service.vn@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Or mail us:
JP Morgan Bank Vietnam Branch
Saigon Tower,
15 Floor,
29 Le Duan Street,
District 1,
Ho Chi Minh City, Vietnam
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – Australia
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – Australia
- Form: APAC – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.aunz@jpmorgan.com
- Auditor emails: service.aunz@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Send us a fax: +611 300735238
Or mail us:
JPMorgan
Treasury Services Operations
L15, 85 Castlereagh Street
Sydney, NSW 2000
Australia
Questions? Toll Free: 1800-079-505
Confirmation.com Submission Forms
Bank Accounts
- Responder: JPMorgan Chase Bank – New Zealand
- Form: Asset
Multiple Products/Accounts
- Responder: JPMorgan Chase Bank – New Zealand
- Form: APAC – Client Consolidated
Instructions
If you’re unable to make your request online, you can:
Send us an email:
- Client emails: service.aunz@jpmorgan.com
- Auditor emails: service.aunz@jpmorgan.com or asiapac.audit.confirmations@jpmorgan.com
Questions?
- Toll Free: 050-802-3922
- International: +612 9003 722
China Audit Confirmations
JPMORGAN BANK China
+ 400-618-7802 / +86 21-5200-2346
Preferred Method:
International Auditor: Confirmation.com using the department and form options shown below:
- Bank Accounts
- Department: JPMorgan Chase Bank – Asia Pacific
- Form: Asset
- Multiple products – Please submit by Mail.
- All incoming requests must be submitted with approval from an authorized account signer.
- Domestic Auditor: Mail
Mailing addresses for JPMorgan Bank China branches:
896 China – Beijing
Audit Confirmation Processing Unit
w19/F, Beijing Winland Finance Center
No. 7 Jinrong Street
Xicheng District, Beijing 100033, China
640 China – Shanghai
Audit Confirmation Processing Unit
48st Floor, Shanhai Tower
No. 501 Yincheng Mid Road
Pudong New District, Shanghai 200120, China
435 China – Tianjin
Audit Confirmation Processing Unit
Unit 3808, 38/F, Tianjin World Financial Center
No. 2 North Dagu Road
Heping District, Tianjin 300022, China
967 China – Guangzhou
Audit Confirmation Processing Unit
Unit 2, 16F, Hejing International Finance Place
No. 8 Huaxia Road, Zhujiang Xincheng
Tianhe District, Guangzhou 510623, P.R.C.
968 China – Chengdu
Audit Confirmation Processing Unit
Unit 6, 7 & 8, 16/F, Shangri-La Centre
No. 9 Binjiang Road
JinJiang District, Chengdu 610021, China
970 China – Suzhou
Audit Confirmation Processing Unit
Room 701-702
24B Harmony Times Square
Suzhou Industrial Park
Jiangsu 215028, China
969 China – Harbin
Audit Confirmation Processing Unit
Unit G, 22/F, Always Development Plaza
No. 15 Hongjun Street
Nangang District, Harbin 150001, China
971 China – Shenzhen
Audit Confirmation Processing Unit
Unit No. 03, 26/F, Tower 3, Kerry Plaza,
No. 1-1 Zhongxin 4th Road, Futian District,
Shenzhen, 518048
Confirmation.com Submission Forms
Responder:
- JP Morgan Chase Bank Berhad, Malaysia
- JP Morgan Chase Bank, N.A. Labuan Branch, Malaysia
- JPMC Malaysia Regional Operations (Derivatives Ops)
Instructions
Send us an email:
- Clients can send emails to: service.MY@jpmorgan.com
- Auditors can send emails to: service.MY@jpmorgan.com
Confirmation.com Submission Forms
Responder: JPMorgan Chase Bank – Indonesia
Instructions
Send us an email:
jkt.pay.support.operations@jpmorgan.com
Confirmation.com Submission Forms
Bank Accounts
Responder: JPMorgan Chase NA, Canada
Form: AssetLiability Confirmation
Responder: JPMorgan Chase Bank – Commercial Bank Services
Form: (Debt)
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-317-236-5364
This includes Amsterdam, Brussels, Dublin, Frankfurt, London, Spain (Madrid), Milan, Paris, Zurich and Luxembourg
Confirmation.com Submission Forms
Responder: (Select appropriate region Responder)
- JPMorgan Netherlands – Amsterdam
- JPMorgan Belgium – Brussels
- JPMorgan Bank Luxembourg S.A., Dublin
- JPMorgan Germany – Frankfurt
- JPMorgan – London
- JPMorgan Spain
- JPMorgan Chase Bank (for Milan)
- JPMorgan France – Paris
- JPMorgan Switzerland – Zurich
Form:
- EMEA - Asset
- EMEA - Liability
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-317-236-5364 (International charges apply)
Confirmation.com Submission Forms
Responder:
- JPMorgan South Africa
Form:
- ZA – Liability
- ZA – Derivative
- ZA – Signatories
- ZA – Asset
Instructions
If you’re unable to make your request online, you can:
Send us an email:
Global.Audit.Confirmations@jpmchase.com
Questions? 1-317-236-5364 (International charges apply)