As part of the transition of your loan to Chase, the recent transactions, payment information may reflect the total amount of payments made to First Republic through October of this year. Please be assured that we have not processed an additional payment in this amount. Once your first payment to Chase is made, this information will reflect the details of that payment.
Here's what you need to know
Beginning Nov. 1, Chase will take care of managing your home equity account, including processing payments and assisting with your questions and needs.
Other First Republic accounts will transfer to Chase at a later date. We're committed to communicating with you in advance about any changes that may impact your day-to-day financial activities.
- The terms and conditions of your home equity account will not change.
- Your home equity account number will change. Your new account number is available on the letter we mailed you on Oct. 10. You can also find your new Chase account number by visiting First Republic Banking Online and using the First Republic mobile app after Nov.7.
- All home equity transactions, including payments and the ability to access funds from your line of credit, will be paused Nov. 1-7. If you need funds between these dates, consider accessing them before Oct. 30. If you use checks to access funds, you can continue to do so during this period. Payments scheduled during this period will be delayed. Don't worry, we won't charge a late fee or consider your payment late.
- If you're currently enrolled in the First Republic auto-debit program (automatic payments), we will transfer this service for you. There's nothing you need to do. Your first automatic payment may be delayed during the transfer, but it will not be considered past due and you will not be charged a late fee.
- On Nov. 8, you'll be able to view your account on chase.com or in the Chase Mobile®, app. If you already have chase.com account access, you don't need to take additional steps – your home equity account will automatically appear when you sign in. If you don't have access, you can enroll using your new Chase account number and Social Security number.
- We'll begin sending home equity account information to the three major credit bureaus. Starting in November, we'll provide account information – including amount, account balance, payment history and account status – to the three major credit bureaus: Experian™, Equifax® and TransUnion®.