As part of the transition of your loan to Chase, the recent transactions, payment information may reflect the total amount of payments made to First Republic through October of this year. Please be assured that we have not processed an additional payment in this amount. Once your first payment to Chase is made, this information will reflect the details of that payment.
Here's what you need to know
Beginning Nov. 1, Chase will take care of managing your mortgage, including processing payments, managing your escrow account and assisting with your mortgage questions and needs.
Other First Republic accounts will transfer to Chase at a later date. We're committed to communicating with you in advance about any changes that may impact your day-to-day financial activities.
- The terms of your mortgage will not change. Your interest rate, length of your mortgage and other mortgage terms will remain the same.
- Your mortgage account number will change. Your new account number is available on the letter we mailed you on Oct. 10. You can also find your new Chase account number by visiting First Republic Banking Online and using the First Republic mobile app after Nov. 7.
- All mortgage transactions, including payments, will be paused Nov. 1–7. Payments scheduled during this period will be delayed. Don't worry, we won't charge a late fee or consider your payment late.
- If you're currently enrolled in the First Republic auto-debit program (automatic payments), we will transfer this service for you. There’s nothing you need to do. Your first automatic payment may be delayed during the transfer, but it will not be considered past due and you will not be charged a late fee.
- On Nov. 8, you'll be able to view your account on chase.com or in the Chase Mobile®, app. If you already have chase.com account access, you don’t need to take additional steps — your mortgage account will automatically appear when you sign in. If you don’t have access, you can enroll using your new Chase account number and Social Security number.
- We'll begin sending mortgage information to the three major credit bureaus. Starting in November, we'll provide mortgage information — including amount, account balance, payment history and account status — to the three major credit bureaus: Experian™, Equifax® and TransUnion®.
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