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Escrow FAQs



Annual analysis

What’s an escrow analysis?
Every year, we review your escrow account to make sure there’s enough money in it to cover your taxes and/or insurance premiums. We send you a summary statement of this report, called an escrow analysis. It includes a review of activity in your escrow account during the past 12 months, with projections for the next 12 months.

This helps us determine the amount you need to pay into your escrow account each month, so we can pay your taxes and/or insurance expenses on your behalf for the next 12 months.

How can I review my escrow account online?
You can see your escrow information on Just enroll or sign in and choose your mortgage account. Then, go to the "Things you can do" menu and choose “Escrow information.”

You can view your current Escrow account balance by going to the "Things you can do" menu and selecting ‘Account Details’.

You can also sign up to receive free alerts about your escrow account on We’ll notify you when a tax or insurance payment is made from your account.

How do I understand the information in my analysis?
We’ve created the Quick Guide to Understanding your Annual Escrow Analysis (PDF) to help you understand your analysis, answer your most common questions and show you where you can find more resources about your escrow account.

When should I expect my Annual Escrow Analysis?
This depends on what state/territory you live in. Please review the escrow analysis chart to see when your analysis will be sent. Your analysis is usually mailed during the third week of the month listed for your state/territory.