What are payment links?
Payment links are a built-in feature of the Chase Mobile app, Chase Business Online, the Chase POS app and Chase POS Terminal — available with your Chase Business Complete Banking® or or your Chase Payment Solutions account. Payment links let you accept payments without additional hardware. Just generate a unique link, share it with your customer and get paid.
Start using payment links in three easy steps
Receive payments fast in just a few clicks. It's easy, secure and 80% of links are paid in 1 day.
1
Enable payments
Haven’t done this yet? Go here for steps on how to get started with the Chase POS system.
2
Choose your solution
Payment links are available in the Chase POS app, Chase Mobile app and on Chase Business Online.
3
Create and send a link
Follow the instructions for your payment solution of choice to create and send your first payment link to a customer.
How do I create and send a payment link?
For Chase POS app users:
- Tap New Sale on the bottom navigation bar
- Initiate Checkout: You can start your sale in 2 ways:
- Quick Sale: If you prefer not to use a Catalog, enter the sale amount using the Keypad. Tax, Tip, and Discount (if applicable) will be calculated during the checkout process
- Catalog-Based Sale: If you have a Catalog set up, add items and their quantities to the Cart
- Review Cart (optional): If you wish to review your cart or adjust tax or discount, tap the Cart option. After reviewing, proceed to payment
- Choose Payment Link from the payment methods
- Enter your customer’s name
- Enter an optional description of your sale in the Memo field (Note: If your sale amount is greater than $500, you are required to enter this description)
- Choose Create link
- Share the link through another app or Send it with Chase
For Chase POS Terminal users:
- Choose New Sale on the bottom navigation bar
- Choose the Catalog tab at the top of the screen and choose which items to add to your cart OR enter manual amounts by choosing Keypad
- Choose Pay now to proceed directly to the payment screen
- Tap Other payments and then choose the payment link option to email your customer a secure link with Chase
For Chase Business Online users:
- Choose Collect and deposit
- Choose Accept card payments
- Choose New sale
- Enter the transaction amount and the purpose of payment in the Memo field
- Choose Payment link
- Enter your customer’s name
- Choose Create
- Choose Send with Chase to share the link directly through us or choose Copy link to share it yourself via text, email or another app
For Chase Mobile app users:
- Swipe left on your Chase Business Complete Banking account or the Payment Solutions tile
- Choose Accept
- Choose Accept a card payment
- Enter the transaction amount and the purpose of payment in the Memo field
- Choose Payment link
- Enter your customer’s name
- Choose Create
- Choose Send with Chase to share the link directly through us or choose Copy link to share it yourself via text, email or another app
Payment links FAQs
Explore frequently asked questions to learn how to create and send payment links.
Yes, you can process a catalog-based sale using payment links in the Chase POS app. The option is now supported for both Quick Sales and catalog-based sales. You can use the payment option at checkout. Your itemized details will be stored with the sale. When the link is paid, the receipt will reflect any itemized details. Inventory will also be updated on tracked items when the link is paid by your customer.
Your payment link will be randomly generated. Customization is not available for the payment portal page at this time.
The message sent with the payment link is templatized and not customizable at this time. Only your customer's name and the Memo for the payment link can be edited.
Your payment link will be sent to your customer's email address from an unmonitored mailbox called no-reply-alert@chase.com.
Note: Please check with your customer that you have the correct email address to ensure they receive the payment link.
The memo helps customers understand the reason for the charge and see the products or services they purchased from you. The memo also helps us monitor and protect you from fraud.
No. The customer must pay the total amount requested on the link.
Fees are the same as for manual-entry payments: 3.5% + 10 cents.
Yes, if your employees have been added as authorized users on your account, they can create and send payment links using the Chase POS app or Chase POS Terminal.
For additional support with adding authorized users and setting user permissions, go here.
Yes. In the Chase POS app, tips can be added during checkout right from the app. On the Chase Mobile app or Chase Business Online, you can choose the Add a tip option when creating the payment link. When your customer is completing the transaction, they will have the option to add 15%, 18%, 20%, Custom or No tip.
Tip amount limits:
- If the sale amount is less than $200, the tip cannot be greater than the sale amount
- If the sale amount is $200 or more, the tip cannot be more than 50% of the sale amount or $1,000