Please upgrade your browser.

We’ll stop supporting this version of your browser soon. Upgrade now to protect your accounts and enjoy a better experience. See your choices.

Please update your browser.

We'll stop supporting Internet Explorer® soon. Choosing another browser will also help protect your accounts and provide a better experience.

Update your browser


We’ve signed you out of your account.

You’ve successfully signed out

We’ve enhanced our platform for For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.


North America


(5255) 5540 9596,
(5255) 5540 9474 or
(5255) 5540 9465

Preferred Method: Mail

Audit Confirmation requests should be submitted via mail to:

Paseo de las Palmas #405
Piso 15 Torre Optima I.
Col. Lomas de Chapultec.
CP 1000 Mexico DF. Mexico

Charge of 500 mxn or 50 usd for Audit Confirmation provided.

For questions about Audit Confirmation requests, please call one of the following phone numbers:

  • (5255) 5540 9596 Miguel Canseco
  • (5255) 5540 9474 Karen Corona
  • (5255) 5540 9465 Ricardo Zapata

Alternate Delivery Method

If preferred delivery method cannot be used the following alternate method will be accepted: